What has happened to iMatch

Question

Level 1

12 points

What has happened to iMatch

I had transferred some music to my PC and expected to see it show up on my iPhone. Well it didn’t and after a lot of frustration, wasted time and irritation I found that iMatch seemed to have disappeared. No explanation from Apple, just it was gone! I looked on line and found some points mostly telling me to activate it through my PC and the Apple store, which I tried to do, but it still doesn’t work, and no longer appears as an option in my settings on my iPhone. Where is it? What have you done with it Apple? Why do you have to mess us around like this? Please, please keep things simple and don’t just stop things without telling anyone!

iPhone 7 Plus, iOS 11.2.1, ITunes

Posted on Jan 1, 2018 7:24 AM

Reply

Answer 1

Top-ranking reply

turingtest2

Level 10

278,263 points

Jan 4, 2018 2:11 AM in response to PaulRaper

Sign out of your account from the Account menu. Sign in again. Under Edit > Preferences > General make sure that iCloud Music Library is enabled.

tt2

Reply

Answer 2

turingtest2

Level 10

278,263 points

Jan 1, 2018 1:11 PM in response to PaulRaper

See View, change, or cancel your subscriptions - Apple Support to check on your subscriptions.

See Turn on iCloud Music Library - Apple Support to show any content that is in your iCloud Music Library.

tt2

Reply

Answer 3

turingtest2

Level 10

278,263 points

Jan 4, 2018 3:40 AM in response to PaulRaper

No they are different services although both will give you an iCloud Music Library. Signing into your Apple ID on a computer or suitable device gives you streaming or download access to all of your purchased media. iTunes Match is an annual service that gives you similar access to the music you have ripped or purchased from other services. Apple Music is a rolling monthly services that lets you add in almost anything that is in Apple's music catalogue.

tt2

Reply

Answer 4

PaulRaper Author

Level 1

12 points

Jan 1, 2018 12:46 PM in response to turingtest2

I can find it on my PC version, and when I activate it nothing happens, I can’t find it on the phone. For some time it was in my settings, and now it has vanished. I have paid for the service for around three years and as far as I am aware still am. I just want to know what’s happened to it, and why it doesn’t work anymore!

Reply

Answer 5

PaulRaper Author

Level 1

12 points

Jan 1, 2018 9:29 AM in response to Sparkleberry

Sorry, don’t get that!

I see nothing remotely related to iMatch in the iTunes app on my phone.

Reply

Answer 6

PaulRaper Author

Level 1

12 points

Jan 1, 2018 9:32 AM in response to Sparkleberry

Don’t get that!

Paul Raper MSc TESP/TESOL

MAS Knowledge Management and E-Learning

Reply

Answer 7

PaulRaper Author

Level 1

12 points

Jan 1, 2018 11:33 PM in response to turingtest2

Yep, the subscription is active, the service is activated on the IOS device but for some reason it doesn’t seem to be working from the PC.

Could this be a bug 🐜 in the latest release from Apple?

Reply

Answer 8

PaulRaper Author

Level 1

12 points

Jan 1, 2018 11:35 PM in response to PaulRaper

I’m running Windows 10 and the latest release of iTunes for Windows. If I go to the store and select iTunes Match I see it tells me to activate the service. If I do so the page hangs!

Reply

Answer 9

PaulRaper Author

Level 1

12 points

Jan 4, 2018 2:12 AM in response to turingtest2

Indeed, that seemed to work. I’m not sure why it all got blocked, but logging out and back in again seems to have solved things.

If I subscribe to iTunes Match, am I also subscribed to Apple Music?

Reply

Answer 10

turingtest2

Level 10

278,263 points

Jan 1, 2018 10:13 AM in response to PaulRaper

As far as I am aware Apple have never had a product called iMatch. There is a subscription service called iTunes Match that you access through the Music app on an iOS device or iTunes on a computer.

tt2

Reply