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I have apple care on my watch and my dog ate my charger. Can I purchase a new one at a discounted price, or are charger replacements covered under Apple care?

I have apple care on my watch and my dog ate my charger. Can I purchase a new one at a discounted price, or are charger replacements covered under Apple care?

Posted on Jan 2, 2018 9:31 AM

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Posted on Jan 2, 2018 9:43 AM

Hi


Apple's Limited Warranty covers issues due to defects in materials and workmanship, but not due to accidental damage.


If you have previously purchased AppleCare+, then the issue may be covered as one of up to two claims for accidental damage, each of which is subject to a service fee / excess.


However, as the service fee for an AppleCare+ claim is significantly higher than the cost of just buying a replacement cable or USB Power Adapter, I suggest that you buy a new cable or Power Adapter (depending on your meaning) instead.


In the US, for example, the service fee is $69 vs a cable cost of $29 - $39 and a USB Power Adapter cost of $19:



If buying a replacement, having warranty cover or AppleCare+ does not entitle you to any discounts on those prices.

1 reply
Question marked as Best reply

Jan 2, 2018 9:43 AM in response to cbmoody

Hi


Apple's Limited Warranty covers issues due to defects in materials and workmanship, but not due to accidental damage.


If you have previously purchased AppleCare+, then the issue may be covered as one of up to two claims for accidental damage, each of which is subject to a service fee / excess.


However, as the service fee for an AppleCare+ claim is significantly higher than the cost of just buying a replacement cable or USB Power Adapter, I suggest that you buy a new cable or Power Adapter (depending on your meaning) instead.


In the US, for example, the service fee is $69 vs a cable cost of $29 - $39 and a USB Power Adapter cost of $19:



If buying a replacement, having warranty cover or AppleCare+ does not entitle you to any discounts on those prices.

I have apple care on my watch and my dog ate my charger. Can I purchase a new one at a discounted price, or are charger replacements covered under Apple care?

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