I just bought earphones from Target. NOT AIRPODS!! Anyway, when I opened them up the cord was ripped in many ways. Warranty is valid still but I don’t have the receipt! What am I supposed to do? and how do I “redeem” this warranty?

I just bought earphones from Target. NOT AIRPODS!! Anyway, when I opened them up the cord was ripped in many ways. Warranty is valid still but I don’t have the receipt! What am I supposed to do? and how do I “redeem” this warranty?

null-OTHER

Posted on Jan 2, 2018 10:25 PM

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4 replies

Jan 3, 2018 1:23 AM in response to Maliyahrr

Should you have paid their price by use of credit bank card, there may be another

proof of purchase that a store management personnel may consider adequate.


Another question comes to mind, in that had those earphones been damaged and

returned by a different retail buyer, and not set aside, they may have been already

some other's warranty replacement file. As such, they shouldn't have been re-sold.


Once some years ago I bought a portable music player from big box store in Seattle

and gave it to a friend as gift; on opening to set up the unit, found the batteries has

already been installed. I also found an older 'dated sales' receipt in box. It was used.


And receipt of first retail buyer had paid less new, than I did, for used/new product.


The manager not only got it back, also received tutorial on their lax return screening.

Then had the manager look into the sealed retail carton of replacement to see if that

one had been a return, too; or not. I insisted. And had them test it as well.


Hopefully you had separate proof of spending the money there, with the correct

amount in the records. For cables to be in 'failed-state' from new box, is wrong.

A copy of credit card billing date, if bought by that means; or challenge the bill if

bought on a bank card. ~ Cite unfitness of merchantabilty, or misrepresentation?


Receipts and other paper proofs (serial numbers, etc) can be helpful later, even if

the item isn't problematic; original packing has important info on there, too.


Good luck & happy trails! 🙂

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I just bought earphones from Target. NOT AIRPODS!! Anyway, when I opened them up the cord was ripped in many ways. Warranty is valid still but I don’t have the receipt! What am I supposed to do? and how do I “redeem” this warranty?

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