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Sorry, was cracked the screen of Apple Watch series 3 Sport Band Black 38 mm Case ( Space Gray Aluminum ), was bought 31 December in Kazakhstan, Astana

Can you replace the screen?

Posted on Jan 3, 2018 6:51 AM

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Question marked as Best reply

Posted on Jan 3, 2018 6:53 AM

Hi


Apple does not offer a screen repair or screen replacement service for Apple Watch and Apple Watch is not user-serviceable. Your watch will instead need to be replaced.


Apple's Limited Warranty covers issues due to defects in materials and workmanship, but not due to accidental damage. If you have previously purchased AppleCare+, then the issue may be covered as one of up to two claims for accidental damage, each subject to a service fee / excess.


Otherwise, your Apple Watch may be eligible for replacement via chargeable, out-of-warranty service. Out-of-warranty repair service prices vary, depending on your location and model.


Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider in a country where Apple offers service for Apple Watch to arrange for your Apple Watch to be inspected and to establish your available service options:


Select your country for Apple Watch service and repair information


In the meantime, note that Apple advises that you should not continue using a damaged Apple Watch.

1 reply
Question marked as Best reply

Jan 3, 2018 6:53 AM in response to Shefer

Hi


Apple does not offer a screen repair or screen replacement service for Apple Watch and Apple Watch is not user-serviceable. Your watch will instead need to be replaced.


Apple's Limited Warranty covers issues due to defects in materials and workmanship, but not due to accidental damage. If you have previously purchased AppleCare+, then the issue may be covered as one of up to two claims for accidental damage, each subject to a service fee / excess.


Otherwise, your Apple Watch may be eligible for replacement via chargeable, out-of-warranty service. Out-of-warranty repair service prices vary, depending on your location and model.


Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider in a country where Apple offers service for Apple Watch to arrange for your Apple Watch to be inspected and to establish your available service options:


Select your country for Apple Watch service and repair information


In the meantime, note that Apple advises that you should not continue using a damaged Apple Watch.

Sorry, was cracked the screen of Apple Watch series 3 Sport Band Black 38 mm Case ( Space Gray Aluminum ), was bought 31 December in Kazakhstan, Astana

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