Cannot detect HDD in USB 3.0 enclosure

Hello, I am using a 3.5" WD Caviar Green 1.5 TB (WD15EARS) with an ORICO USB 3.0 SATA Harddrive Enclosure (3569S3), and when plugged in to Macbook Pro Retina 13", the drive spins and the indicator light comes on, but the drive does not appear in disk utility. The drive is not new, and already has data on it and is in mac OS X extended journaled format. The drive works with a usb 2.0 enclosure, so the drive is healthy and does work.


Why is it not being detected? I just wanted to get a USB 3.0 enclosure so that I didn't have to deal with the slow USB 2.0 connector anymore.

MacBook Pro with Retina display, OS X El Capitan (10.11.5)

Posted on Jan 3, 2018 5:29 PM

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Posted on Jan 3, 2018 8:46 PM

Since I already had the data backed up, I went ahead and clicked initialize. It said failed to initialize and brought me to disk utility. I then proceeded to erase the drive and reformat it (Mac OSX Journaled). And it works now!

7 replies

Jan 3, 2018 6:17 PM in response to lilrush

This one?


http://orico.cc/goods.php?id=6310


Probably works, but I get kind of suspicious of Chinese companies where their website is filled with awkward English grammar and spelling errors. At least hire a native English speaker to proofread the copy. Sorry - just a rant and nothing to do with you.


Have you tried looking at System Report? You could look at Hardware>USB and see what's in the USB device tree.


I've got my Patriot Gauntlet 2 enclosure up. It's got the corrupted internal drive from my MBP that I recently replaced. On the USB tree it shows up with the name of the enclosure, the name of the internal drive, and three volumes (EFI, disk2s2, and Boot OS X).


There's a chance that the enclosure doesn't play nice with the drive, and at that point you're probably better off just getting a new enclosure. Or it could be the enclosure isn't communicating properly with your MBP. Even if there's a communications issue, it might still spin up if it's providing power to the drive. There's not much you can do if the hardware is incompatible other than try a different enclosure. Perhaps a docking enclosure with a slot for the drive?

Jan 3, 2018 8:16 PM in response to lilrush

lilrush wrote:


Yes that one. Oddly enough, this is the third brand of 3.0 enclosure I have attempted. I forgot to mention this drive is taken from a WD MyBook. Could it be that this drive is linked to the usb sata bridge that was in the My book, thereby preventing it from working in an enclosure?


Also, system report shows nothing attached to usb.

I also tried plugging it into a PC. On PC, disk manager shows the drive, but refuses access to the contents.


There shouldn't be anything unusual about the drive that it shouldn't work with any USB enclosure picked at random. They use the same drives internally that they sell as bare drives. But shouldn't isn't the same as won't.


Have you tried plugging it into your Mac without the drive and seeing if it shows up in System Report? I can do that with my Patriot Gauntlet 2 enclosure, and it shows up (twice strangely enough) as "ATECH FLASH TECHNOLOGY" product ID 0x6518. It certainly sounds like your enclosure isn't communicating properly. Spinning up is usually a function of providing power to the drive, and it doesn't even need to be connected to USB to do that - just the power supply. I've got a variety of older 3.5" external drives, including a Seagate 500 GB IDE drive in a generic enclosure, as well as a couple of really old WD MyBooks. All of them will spin up if there's power.


In a previous job I worked with systems engineers whose job included going to events called "plug tests" where our product (a peripheral controller) was plugged with different to see if they "play nice" or simply don't work. If it worked we would publish a list of known compatible devices. If it didn't we would work on trying to make them compatible. There are combinations of USB controllers and peripherals that just won't work together. It sounds like it just doesn't want to work. The device manufacturers also tend to buy commodity controller chips, so there's a chance that the different enclosures you have might use the same chip.

Jan 3, 2018 10:04 PM in response to y_p_w

I believe the drive may have been corrupted, because disk utility didn't seem to want to perform any action except nuke it and start over. And no worries! Your advice still helped, because after testing the enclosure without a drive I restarted the computer which is when I began to get different results than previous attempts. I'm sure there is some better way to handle this without erasing, but glad I could solve it this easily due to having backed up.

Jan 3, 2018 7:31 PM in response to y_p_w

Yes that one. Oddly enough, this is the third brand of 3.0 enclosure I have attempted. I forgot to mention this drive is taken from a WD MyBook. Could it be that this drive is linked to the usb sata bridge that was in the My book, thereby preventing it from working in an enclosure?


Also, system report shows nothing attached to usb.

I also tried plugging it into a PC. On PC, disk manager shows the drive, but refuses access to the contents.

Jan 3, 2018 9:06 PM in response to lilrush

Cool. Was the drive corrupted? I just had that happen over the weekend along with a mad rush to buy a new internal drive on NYE before stores closed. I'm thinking of perhaps reformatting the drive, but I'm holding out hope that I can recover a few files that I only saved to that drive after my last backup.


When you plugged it into a PC, it obviously wasn't going to recognize a Mac-specific format.


Sorry if my advice didn't work. It certainly sounded like your enclosure wasn't talking to the USB controller.

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Cannot detect HDD in USB 3.0 enclosure

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