Admin privileges not working on one account

I have an iMac running the current version of High Sierra. There are three user accounts, two regular and one administrator.


With certain applications, I cannot install an application on my primary account, but the same program will install on the other regular account and the administrator account. When I enter the admin account name and password, the installation program reminds me that I am not an administrator and to use and administrator account. When I try the installation on the other regular account, the program installs properly. I have made my primary user account and admin, but the installation still fails.


I have tried wiping the machine and restoring from time machine and get the same results. I have tried reapplying the file permissions, but still no joy.


I hope someone can help, but if not, is there a way that I could create a new account and move my email, iTunes, Photo, documents, etc to the new account. If that works, i can just delete the troublesome user account.


Thanks, Bob

iMac

Posted on Jan 3, 2018 5:17 PM

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9 replies

Jan 3, 2018 6:32 PM in response to W4ZY

I can't confirm this theory, but as I have seen similar reports with various software, I think the developer's are doing something stupid like looking for UID 501 and just failing the install if they don't see that.

That is the first user created and they may have some misconception that it is the only "admin" account.


You can test to see if your account isn't somehow misconfigured by entering a command in Terminal using sudo:

sudo ls ~/

sudo is substitute user do. ls is List and ~/ is your home directory.

If your account is properly configured, it will ask for you to enter your password. If it allows you to enter the password, then your account is fully "admin" capable.

Jan 3, 2018 7:32 PM in response to W4ZY

See this article Set up users, guests, and groups on Mac - Apple Support

  • Administrator: An administrator can add and manage other users, install apps, and change settings. The new user you create when you first set up your Mac is an administrator. Your Mac can have multiple administrators. You can create new ones, and convert standard users to administrators. Don’t set up automatic login for an administrator. If you do, someone could simply restart your Mac and gain access with administrator privileges. To keep your Mac secure, don’t share administrator names and passwords.
  • Standard: Standard users are set up by an administrator. Standard users can install apps and change their own settings, but can’t add other users or change other users’ settings.

Convert standard user into an administrator .

  1. Choose Apple menu > System Preferences, then click Users & Groups.
  2. Click the lock icon to unlock it, then enter an administrator name and password.
  3. Select a standard user or managed user in the list of users, then select “Allow user to administer this computer

Jan 4, 2018 6:59 AM in response to W4ZY

If you are signed in with the primary account , log out from this account and sign in with the other account that you have created ( it could be admin / standard ) and select the primary account and click on subtract sign , check the box of delete home folder ( the last option ) and click on delete button .

But your primary account has corrupted data if you use shared folder method ( copy and paste ) then in new admin account it will then corrupt this account also .

And you are avoiding time machine back ups also .

And what certain programs apart from inbuilt apple applications are you planning to install that plays a role ( could affect the system performance ) .

Jan 4, 2018 6:09 AM in response to tygb

Sorry I was not clearer.

It does not matter if the account is admin or not; I cannot install certain programs. The other two accounts; one admin, one regular (using an admin password for permission to install) work fine. Something is corrupted with the main account and I have been unable to determine what the issue is. I have tried reapplying permissions to the files as well as wiping the system and using my backups to restore the account, but the problem remains.

I am investigating how i can create a new account and somehow migrate or move my files, etc to the new account without using my backups.

Thank you for your attempts.

Bob

Jan 4, 2018 12:37 PM in response to tygb

Is what you are advocating different from wiping the machine, reinstalling the operating system and using the migration assistant (I think that is what it was called) to restore the files? If it is not, I have already tried what I just described and it did not change anything.

Thank you for your help.

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Admin privileges not working on one account

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