Can't transfer photos from iPhone to PC, got "The requested resource is in use" error

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Can't transfer photos from iPhone to PC, got "The requested resource is in use" error

Hi,

I'm trying to transfer some photos from my iphone 8 to my windows 7 PC; I haven't done this before.

I can see the files in the DCIM folder but when I'm trying to copy and pase them to mt PC I'm getting an error "The requested resource is in use".

Could someone please help me out?

BTW - one file is very big - MOV file 8,422,166KB

Thanks in advance.

Arie

iPhone 8, iOS 11.2.1

Posted on Jan 4, 2018 7:30 AM

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Answer 1

Top-ranking reply

CarlAVII

Community Specialist

Jan 4, 2018 7:59 PM in response to Danziga

Hey there, Danziga!

Thanks for stopping by the Apple Support Communities! From your post, I understand that you're trying to import pictures and video from your iPhone 8 to your Windows 7 PC, but when you try you get an error message stating "The requested source is in use." I'm happy to help you with steps to get those pictures and videos to your computer!

The following steps from Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support will walk you through importing:

Import to your PC

You can import photos to your PC by connecting your device to your computer and using Windows Photo Gallery:

Make sure that you have the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.

Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.

You might need to unlock your iOS device using your passcode.

You might also see a prompt on the iOS device asking you to Trust This Computer. Tap Trust or Allow to continue.

Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photo Gallery:

Windows 10

Windows 8

Windows 7

When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photo Gallery. You can add these videos to iTunes to play them in the correct orientation.

Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.

Learn what to do if you can‘t import photos from your iPhone, iPad, or iPod touch to your computer.

Cheers!

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