Email Rejected By Server

Question

Level 1

20 points

Email Rejected By Server

I began receiving the error message: “Cannot send mail. A copy has been placed in your outbox. (Recipient) has been rejected by the server.” I deleted all of my email accounts and added them again. I sent a test email to someone and it worked. About an hour or so later, I tried to send an email, and the message popped up again. I am running iOS 11.2.1. I am using an iPad Pro. I am also running the same version on my iPhone 8 Plus, and it seems to be working fine.

iPad Pro Wi-Fi, iOS 11.2.1

Posted on Jan 4, 2018 11:49 AM

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Answer 1

Pastor_ROC Author

Level 1

20 points

Jan 17, 2018 9:30 AM in response to HenryE18

After deleting and reinstalling, I found that it was a password problem with one of my accounts. After I went through all of the settings, and found this problem, I entered the correct password, and everything has worked fine since. I am not sure how the password got changed or how the problem developed. Very strange.

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Answer 2

LACAllen

Level 8

43,584 points

Jan 4, 2018 2:04 PM in response to Pastor_ROC

What mail service? What mail app?

(Recipient) has been rejected by the server.”

This seems very clear. You are reaching past the outbound server and the receiving mail server has rejected the message.

I sent a test email to someone and it worked.

If this means a different address, it's clear your issue is with the rejected address.

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Answer 3

Pastor_ROC Author

Level 1

20 points

Jan 4, 2018 4:32 PM in response to LACAllen

Thank you for your response. After reading it, I dug a little deeper into the issue. There were a couple of settings in one if the email platforms that needed to be changed in order for the outgoing server to send properly.

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Answer 4

HenryE18

Level 1

4 points

Jan 17, 2018 7:55 AM in response to Pastor_ROC

What setting? I have the same problem. I deleted account and re-added yesterday, this worked fine for several emails but I have the same issue this morning.

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Answer 5

HenryE18

Level 1

4 points

Jan 17, 2018 11:18 AM in response to Pastor_ROC

In my case the password is correct, to be sure I re-entered and the results were the same. It seemed to coincide with install of version 11.2.2. Note if i use my iCloud email account everything works fine.

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