Can’t activate iPhone 8 Plus
I’m in Kenya and I have this iPhone 8 Plus a customer brought in. He got it from the US.
During activation I ran into a strange screen requiring me to choose American carriers. Never seen it.
To get past this, I used a US SIM card from AT&T And successfully activated. Before that I had tried using a Sprint SIM card but the phone just attempted to activate before looping back to this screen.
After activation with AT&T I got this pop up
So apparently the phone was yet to be activated.
using local SIM card at this point sent me back to activation.
AT&T say they don’t recognize the IMEI as one of theirs.
Also, after activation, I can switch the AT&T IMEI with Sprint and not loop back to activation.
What am I doing wrong?