Lost in pairing a new Watch

  1. I lost my Watch two years ago, and have not unpaired that with my current iPhone 6.
  2. The old Watch is NOT shown on my “Find iPhone” app. I guess I did not activate the app back then.
  3. Just bought a new Watch series 3 and tried to pair with my iPhone.
  4. Failed to pair them, ‘cause I cannot update old Watch’s OS—it’s gone!!—or delete it from “Find iPhone” app.
  5. What shall I do now to pair my new Watch?

Apple Watch Series 3

Posted on Jan 4, 2018 5:09 PM

Reply
5 replies

Jan 4, 2018 5:21 PM in response to Thamlet365

Hi


Follow the instructions here to pair and set up your new Apple Watch, starting by updating your iPhone to the latest version of iOS and contacting Apple Support for assistance via the link in the article if necessary:


Set up your Apple Watch - Apple Support


If your old Apple Watch is still shown within the Watch app, then it may help to first unpair it by following the instructions here, even though you do not have access to the watch:


Unpair your Apple Watch and iPhone - Apple Support

Jan 4, 2018 5:32 PM in response to Jonathan UK

Thank you for helping me out.


My iPhone's OS is the latest 11.2.1 now.


The old watch is still shown on the Watch app, but I cannot unpair that because watch app requires watch OS update of the MISSING one. Then my iPhone tries to update the missing watch, but it seems "checking update" forever.


Here's the problem.

To unpair a watch, I should have activated the watch on "Find iPhone" app or the missing watch should have apple OS ver. 2.0 or above. In my case, nothing matches...

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Lost in pairing a new Watch

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