Incorrect Network Password on iPhone

I have the iPhone 6S 11.2.1 and the wifi has been working perfectly fine then out of the blue it decided to get disconnected and now it says the password is incorrect. I tried all the solutions to fix this and nothing is work. Is there any other ways to fix this problem??

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iPhone 6s, iOS 11.2.1, incorrect wifi password

Posted on Jan 4, 2018 10:49 PM

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Posted on Jul 9, 2018 3:54 PM

martinfromkilmac wrote:


I tried rebooting the router (Archer C60) and this has worked for both devices, at least for now. I am not sure if the problem was with the iPhones or the router. There are at least a dozen devices connected to the router and the iPhones were the only ones that were unable to connect.

It's the router. Many routers will fail to assign IP addresses when devices ask for them if they have been running continuously for a long period of time. The DHCP server in the router is the culprit; if it crashes devices that connect intermittently will no longer be able to get an IP address. Devices that are connected continuously won't have a problem, because they already have an IP address, but intermittently connected devices like phones and tablets must reconnect every time they have been connected to a different network. So if rebooting the router fixes it most likely this was the cause. The other possibility is Wi-Fi interference. If there are a lot of networks in the area they can interfere with each other; rebooting the router results in the router finding the best, least congested channel.

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Jul 9, 2018 3:54 PM in response to martinfromkilmac

martinfromkilmac wrote:


I tried rebooting the router (Archer C60) and this has worked for both devices, at least for now. I am not sure if the problem was with the iPhones or the router. There are at least a dozen devices connected to the router and the iPhones were the only ones that were unable to connect.

It's the router. Many routers will fail to assign IP addresses when devices ask for them if they have been running continuously for a long period of time. The DHCP server in the router is the culprit; if it crashes devices that connect intermittently will no longer be able to get an IP address. Devices that are connected continuously won't have a problem, because they already have an IP address, but intermittently connected devices like phones and tablets must reconnect every time they have been connected to a different network. So if rebooting the router fixes it most likely this was the cause. The other possibility is Wi-Fi interference. If there are a lot of networks in the area they can interfere with each other; rebooting the router results in the router finding the best, least congested channel.

Jan 5, 2018 5:01 PM in response to lolshayla

Hi, lolshayla!

Thank you for stopping by the Apple Support Communities. From your post, I see that you're having some trouble getting reconnected to your Wi-Fi network. If I'm understanding, your iPhone 6s disconnected from a network it's been connected to, and now won't accept the network password to let you rejoin. I'm happy to help!

Based on what you've described, I would suggest the following steps from If you need help with your Wi‑Fi password - Apple Support :

What if I know my password, but the network won’t accept it?

In iOS: Tap Settings > Wi‑Fi > User uploaded file > Forget this network. Then try to rejoin.

User uploaded file
If the network still won’t accept your password, make sure:




If the above steps don't help, I can also recommend trying a different network, if possible, to see if the issue is with all networks or this one in particular. If it's this one in particular, try the steps here: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support .

The following Wi-Fi settings recommendations may also help with connection issues: Recommended settings for Wi-Fi routers and access points - Apple Support .

Have a great day!

Mar 5, 2018 2:28 AM in response to lolshayla

Worked for me

Had this problem, reset phone, and everything. none of that worked.


I finally accessed my wifi router and manually added a device: my iphone.
I did this by looking at devices in my router set-up page, and then to "add device manually" and then used the name of my iphone and its wifi address, (under general/about/wifi address) then saved changes.
went back to wifi selection on the phone and re-entered password, and I am now connected to the wifi.

May 11, 2018 6:43 AM in response to lolshayla

This has been SOOO frustrating but I've managed to resolve the issue for both family, friends and workmates today. Turned out to be the iCloud Keychain. We had all applied the 11.3.1 update and were experiencing WIFI issues. Each of us had been connecting to WIFI either at home, work or on public networks. These had been working fine for a long time until the update was applied. We then started seeing either random dropouts, 'incorrect password', SSID's not being found and the occasional 'no internet access' caused by being given a 169 IP address. This made me think that it was my home network but this couldn't have been as all my windows and android devices were unaffected. Googling just said reboot everything which 1) didn't work and 2) you can't just do that at work or on a public network. Anyway, all that was needed was to turn off the Keychain and everything resolved instantly. I'm sure they will issue another update soon which will undoubtably cause other issues down the line.

May 13, 2018 2:24 AM in response to lolshayla

I had the same problem and I solved it by renaming the 5ghz access point on my router. The router had both 2.4ghz and 5ghz enabled with the same access point name. I had changed the password only on the 2.4ghz so when my phone would randomly pick the 5ghz, it would say “incorrect password”. I have no explaination why the problem occured after an IOS update.

Jul 13, 2018 6:37 AM in response to lolshayla

I have a 6s-Plus, recently updated to iOS 11.4.1, and just experienced the same issue this morning:

iPhone says "incorrect password" and will not accept correct password


I tried the 'forget network' suggestion and it did not work. After clicking the "i" and clicking 'forget network' again, here is what I did that worked for me:

  1. find your wifi network in the network list
  2. click the 'i' icon next to your network
  3. scroll down to "HTTP PROXY" section
  4. my setting was set to "manual". I changed it to "Automatic".
  5. then i entered my correct wifi password, my phone finally recognized it again, and it worked!


hope this helps! 😎

Aug 5, 2018 6:32 AM in response to Tractorgirl

The "lease" on an IP address expires after a while, and the connected device(s) have to request a new IP address. There's a lease time setting in the router's control panel. That's why it can work for a while, then have problems. If you look in the router's settings you will find a lease time; it's in seconds, so it will be a large number. The other reason is your phone connects and disconnects frequently. Each time it reconnects it requests an IP address from the router. If it's lease time has not expired it will get the same IP address, otherwise a different one. Occasionally it will get an IP address that is already assigned; this is the result of a misconfiguration in the router, but it can happen if any of your devices have a permanent IP address rather than an automatically assigned IP address. Here's a list of reasons you might get a wrong password error when connecting:

  • Wi-Fi interference from other networks - Restarting the router will usually fix this, as it will pick a different channel. One solution is to hold your phone within a few feet of the router to see if it will then connect.
  • MAC filtering - Routers have a capability to allow only "approved" devices on the network. ("MAC" is "Media Access Control" and has nothing to do with Apple computers). This feature is usually off by default, but if it is on the Wi-Fi address of all allowed devices must be listed in a "whitelist"
  • Band selection - Routers can work on 2 different bands, 2.4 GHz and 5 GHz. Most routers have the same SSID (name) for both networks, so you don't know which you are connected to. 2.4 GHz has greater range, but 5 GHz is much faster (up to 10 times faster). It helps to know which you are connected to, so one strategy is to change the name of one of them. For example, if your router's SSID is "XYZZY" you might rename the 5 GHz band as "XYZZY5". The 5 GHz band also has many more channels than the 2.4 GHz band, so it is the better one to use if there are a lot of local networks.
  • Not enough IP addresses - Routers have a limit on the number of connected devices. Usually this is much greater than anyone in a home would need (255), but it's worth checking the "DHCP address range" in the router's settings to make sure it is wide enough, as it is possible to limit this to a lower number. As you have a lot of devices this is really something to check.
  • Misconfiguration of the connection on the phone - "Forget" the network, restart your phone, and add it back. This will restore the default settings, which should work with any standard router.

If I think of any more things to check I'll post them.

Nov 26, 2018 5:09 PM in response to mlmccants

Here's the Apple help tip: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


But to simplify it, first step is to restart your router (even if other devices connect OK). Remove all power for 15 to 30 seconds; don't just turn it off as some routers don't shut down completely unless unplugged.


The next step, if that doesn't fix it, is to restart your phone: Restart your iPhone, iPad, or iPod touch - Apple Support


If it had been working and this happened suddenly, and you haven't changed anything else, restarting the router will probably fix it.

Mar 5, 2018 7:36 AM in response to Goldsta

Goldsta wrote:


Worked for me

Had this problem, reset phone, and everything. none of that worked.


I finally accessed my wifi router and manually added a device: my iphone.
I did this by looking at devices in my router set-up page, and then to "add device manually" and then used the name of my iphone and its wifi address, (under general/about/wifi address) then saved changes.
went back to wifi selection on the phone and re-entered password, and I am now connected to the wifi.

That means that your router has MAC filtering enabled, which limits the devices that can connect through the router. (MAC is Media Access Control and has nothing to do with fine Apple computers 😉)

Mar 21, 2018 7:03 PM in response to lolshayla

Seriously just had this problem on my daughter's iPhone 8 with iOS 11.

The problem for her phone was that she had made her text size bigger and it was causing the last few characters of the password to not be entered, even though it looked like they were.

The fix was that she put the text size back down to normal, and we re-entered the password and it connected fine.

I'm not sure if that will help others, but it's a SERIOUS bug if that's the case for others.

May 5, 2018 2:20 PM in response to lolshayla

I was finally able to connect!


I grabbed my husband some phone (which was connected to our WIFI), and then set my Configure IP and Configure DNS to manual. You get to this by clicking the little i in the blue circle.


I then copied what was in his phone into the IP and DNS. After it connected, I set the IP and DNS back to automatic.


Hopefully I don’t have to do this every time.

Jun 9, 2018 7:13 AM in response to lolshayla

My apple devices started randomly doing this yesterday. I tried everything that's been suggested with no luck. This is how I was able to fix my issue: Go to wifi settings and even though your network is listed choose other - type in your network name - choose the security type - enter your password. I was having this issue with my iphone and ipad and I was able to fix both doing this. I hope this helps some of you.

Jul 9, 2018 3:06 PM in response to Lawrence Finch

A few hours later a second iPhone that was also connected to the same WiFi network disconnected and started showing "incorrect password". I tried resetting the network settings on both phones (General > Reset > Reset Network Settings) but this made no difference. I tried rebooting the router (Archer C60) and this has worked for both devices, at least for now. I am not sure if the problem was with the iPhones or the router. There are at least a dozen devices connected to the router and the iPhones were the only ones that were unable to connect.

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Incorrect Network Password on iPhone

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