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Quicktime FILL screen - MacBook pro 2017 TB intel graphics bug

When entering fill screen mode in Quicktime the whole screen becomes scrambled as soon as the player controls disappear, i.e. horizontal colored / black lines. Audio continues to work. This bug appears only on integrated Intel HD Graphics 630. It runs just fine on AMD's Radeon Pro 560 discrete graphics. Can anyone confirm this on a similar machine with high sierra?


- macOS High Sierra 10.13.2 and previous High Sierra versions.

- Latest MacBook Pro 15" with TouchBar, Intel HD Graphics 630, AMD Radeon Pro 560

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.2)

Posted on Jan 5, 2018 12:41 AM

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6 replies

Jan 9, 2018 3:48 AM in response to MayBeDay

I have a MBP 13" without Touchbar and an integrated Intel 640 Graphics - Quicktime shows exactly the same Problem here as soon as the Video expands to lap over the edge of the Screen (i.e. 4k Videos when choosing to play them native or if Screen Fill is chosen for 16:9 Videos).


I made a Screenshot of this, the Video will start to play fine, but as soon as the Video Controls fade out scrambles the Screen with black-white lines. It is also not possible to take a Screenshot of it, as the Screenshoot will always look fine. I'll take a Picture with the Phone one time.


User uploaded file

Jan 10, 2018 4:36 AM in response to MayBeDay

I have found out that this only affects Quicktime when playing H.264 Videos. Tried with MPEG-4 was no Problem. I was in Contact with Apple Support regarding this, so far they are clueless and asked me to perform NVRAM, SMC Reset - to no help until now.


I somehow suspect a Problem with Hardware H.264 Decoding by the Intel Graphics Chip in conjunction with Quicktime.


By the Way the Image returns to normal als soon as any Notification, Decals, Controlls, TopBar etc are displayed. The Error only shows up if the play video Image is shown.

Jan 17, 2018 12:15 AM in response to yuuuh

I have the same problem with Quicktime in Macbook 2017 (with Intel Graphics 615 and High Sierra).

According to my opinion this problem occurs from video driver into Quicktime for MacOS. I tested, in the same Macbook, VLC media player in MacOS, Super Player Lite in MacOS and Quicktime in Windows (via Boot Camp) and and there is not any problem!!. So, Apple ought to solve the problem either with a new driver for Intel Graphics for MacOS or with update for Quicktime.

Quicktime FILL screen - MacBook pro 2017 TB intel graphics bug

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