Apple TV + iPhone remote

Make sure that the router allows connection between devices on the WiFi. High-end routers tend to be set up to let users access the internet only, for security in a business or store environment. Of course, that's not what a home user expects.

Also, make sure support for multicast and mDNS is enabled. This is required for Apple's Bonjour protocol to work. I assume you're not supporting Microsoft Active Directory, since it conflicts with Bonjour.

Hmmm. Consumer routers implement NAT on the internet connection, while allowing Bonjour on the local LAN. Obviously, you know more about your system than I do, so I cannot help you there.

But you have AirPlay, so apparently Bonjour is working. You can get the free Fing app for iPhone and use it to scan your network. See what Bonjour services it sees from Apple TV (use "more details" to see it). If you see _touch-able._tcp, I believe the Remote app should see it. Are you using the current Apple TV Remote app (black icon), not the older app, now called iTunes Remote?

I have the same issue. My wife and I recently upgraded from 6's to 8 and x respectively. The remote app can't be found unless I unplug the appletv and plug it back in. Airplay always works but would prefer to use the remote app. Extremely frustrated by this as we have young children who lose our remotes. The app is our only option. Any help would be appreciated.

Hi. Are Apple TV and iPhone on the exact same WiFi network?

Can the iPhone see the Apple TV for AirPlay?