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my iphone 7 will not turn on. i have a frozen screen showing the apple logo screen with the apple logo

My phone will not turn on. it will turn up to the apple screen and then 30 seconds later it will go black

iPhone 7, iOS 10.1

Posted on Jan 5, 2018 8:39 AM

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Posted on Jan 5, 2018 12:11 PM

Hello,

Take a look at this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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my iphone 7 will not turn on. i have a frozen screen showing the apple logo screen with the apple logo

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