Sleep Wake Failure macOS High Sierra 10.13.2
Since I updated to macOS High Sierra on December 18, I have been getting a Sleep Wake Failure on my 27" iMac. Can I fix this or do I need to take it in to Apple?
iMac, macOS High Sierra (10.13.2)
Since I updated to macOS High Sierra on December 18, I have been getting a Sleep Wake Failure on my 27" iMac. Can I fix this or do I need to take it in to Apple?
iMac, macOS High Sierra (10.13.2)
Possible Fixes for El Capitan or Later
You should try each, one at a time, then test to see if the problem is fixed before going on to the next.
Be sure to backup your files before proceeding if possible.
- Select Disk Utility from the Utility Menu and click on Continue button.
- When Disk Utility loads select the drive (out-dented entry) from the Device list.
- Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
- Set the Format type to Mac OS Extended (Journaled.)
- Click on the Apply button, then wait for the Done button to activate and click on it.
- Quit Disk Utility and return to the Utility Menu.
- Select Reinstall OS X and click on the Continue button.
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Kappy, I appreciate your advice but I did all of that and it still auto-restarts. Reset SMC, NVRAM, SRAM, restarted in Recovery, used Disc Utility First Aid in Recovery. Yesterday took hours (used 2nd security option of 2 rewrites) to erase HD and reinstall OSX all from recovery. Then of course got update notification so updates with recent Supplemental. Nothing changed. I think this has got to be a problem with High Sierra. I've had this issue since 1st High Sierra installation months ago.
**Previous to erase/reinstall, when I started in Safe Mode got a lot of flickering on monitor and slower response on everything. Some programs are disabled by design. BUT, it DID NOT RESTART during a roughly 24 hour test period. Normally restarts randomly within minutes to hours. I don't know what this means or how this can help. Any thoughts?
late 2012 iMac 21"
I was just told yesterday that this is a "known reported issue" I said well is it a bug? Apple guy said we do not like to call anything a bug because there are bad vibes with it... we call it a known reported issue. That is just fine Apple, whatever you want to call it... just fix the "known reported issue" so there will be NO "known reported issues".....
It is so frustrating to feel that Apple is not telling us the truth... my first senior advisor keeps telling me to take it to the apple store to wipe it out... really for a software bug = known issue!!!!!
Updating to 10.13.3 didn't change my issue either although it's not happening quite as often. That could also be because I am manually putting the computer in sleep mode from the Apple menu when I step away.
I am the original poster, but it won't let me amend the post to 10.13.3.
I went the radical way and reinstalled the OS. All data is simply copied from an external hard drive, without copying the folder Library. The problem has not gone away. Diagnosis shows that everything is ok. Resetting SMC and NVRAM does not help either. If not mistaken, the problem appeared with the release of 10.13.0.
I don't know what happened but everything works fine. I erased and reinstalled OSX (3 times) but still did not fix sleep wake failure. 2 days later it appears everything works fine now. 2-3 Days and no sleep wake failure. YAY!!! Thank you Apple for finally fixing this.
Most of the time it "crashes" when sleeping and then gives the sleep wake failure notice. Sometimes it randomly does a double, back-to-back restart while sleeping. I have found that it seems to have less sleep wake failures if I close all apps and manually put it in sleep mode, but not a lot less.
What can we do to get this issue fixed? I report it every time.
This thread goes back 2 weeks and still no fix!!! This would not be happening if Steve Jobs was still alive. This iMac runs crappy since High Sierra and the one before and the one before and the one before - I remember when you could count on your Mac 😟
Same issue here with iMac 5k 2017
Seems to have started recently like 2-3 months ago with a crappy update
No fix,
Always sleep wake failure, iMac is rebooted when wakin up and my thunderbolt and USB3 connected drives are disconnected...bad
it also crashes the Lightroom library which is not so good
Grrrrr !
I ticked not to go to sleep when screen is off and wait for a fix...
Yes, I spoke too fast...
The problem is back. Grrrr
But It doesn't seem to have rebooted, just disk eject failures (my usb and thunderbolt disks say they've not been correctly ejected)
It may depend on the open apps, I had Lightroom open and it failed.
Then it failed again with Photoshop and itunes open.
I'll try again with no open app.
Maybe a problem with power nap ?
Do you see the error message (mentioning sleep wake failure) with "send info to Apple" or no message at all ?
Everything might not be linked in the what we get with that issue :failure in disk eject while sleep, reboot or not, error message or not
In fact I haven't seen the (sleep wake failure) error message and my iMac (5k, late 2017) hasn't rebooted since the last upgrade (10.13.5).
What I witnessed is that my connected disks (2 USB3 and 2 Thunderbolt) may get disconnected went the iMac goes to deep sleep AND (and this seems to provoke it) I have Adobe Lightroom or Photoshop open.
As for now I have mail, chrome and itunes open, my 4 disks are connected and show in finder and I've just woken it up from a few hours sleep and all went ok.
I've tried disabling my "time machine editor" app (little app that overrides time machine backup settings). I left time machine do its thing. Haven't had any sleep wake failures (for me it's external hard drives disconnections) from that point
I have the same problem since I updated to macOS High Sierra.
Sleep Wake Failure macOS High Sierra 10.13.2