Locked out of Apple watch

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Posted on Jan 5, 2018 10:54 PM

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Question marked as Top-ranking reply

Posted on Jan 6, 2018 3:07 AM

Hi


Follow these steps to erase your locked Apple Watch and re-pair it with your iPhone:


  • Connect the Apple Watch to its charging cable, connected to power.
  • Whilst keeping the Apple Watch on the charger and connected to power:
    • Press and hold the side button until you see the Power Off slider.
    • Press firmly on Power Off (do not try to slide it - just press down more firmly than a normal tap), release your finger and then tap on Erase all content and settings and confirm.
  • Re-pair your Apple Watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.


More information:

Set up your Apple Watch - Apple Support

If you forgot the passcode for your Apple Watch - Apple Support

6 replies
Question marked as Top-ranking reply

Jan 6, 2018 3:07 AM in response to klakitten

Hi


Follow these steps to erase your locked Apple Watch and re-pair it with your iPhone:


  • Connect the Apple Watch to its charging cable, connected to power.
  • Whilst keeping the Apple Watch on the charger and connected to power:
    • Press and hold the side button until you see the Power Off slider.
    • Press firmly on Power Off (do not try to slide it - just press down more firmly than a normal tap), release your finger and then tap on Erase all content and settings and confirm.
  • Re-pair your Apple Watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.


More information:

Set up your Apple Watch - Apple Support

If you forgot the passcode for your Apple Watch - Apple Support

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Locked out of Apple watch

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