iCloud locked reset via iTunes

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Level 1

28 points

iCloud locked reset via iTunes

My iCloud was locked so basically I can not sign it out from my iPhone. If I restore it to factory settings then, restore again using a backup. Will the iCloud be still there?

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Posted on Jan 6, 2018 5:24 AM

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Answer 1

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panchososa694

Level 7

20,623 points

Jan 6, 2018 6:12 AM in response to Eijnebzero

Yes it will be. You cannot remove an iCloud account with a restore. You need to reset your password for your Apple ID.

https://support.apple.com/en-us/HT201487

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Answer 2

Eijnebzero Author

Level 1

28 points

Jan 6, 2018 6:30 AM in response to panchososa694

Thank you but I can’t sign it out because the apple id itself is locked due to security reasons. I forgot my password and tried multiple times so maybe that’s why it got locked. I tried to unlock the appleid via iforgot.apple.com but I don’t have access to the old phone number. So i tried the start recovery and provide my new number. So my next step is just to wait for the support to respond?

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Answer 3

Jan 6, 2018 6:36 AM in response to Eijnebzero

Correct

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