Airplay only streams audio

It was working fine last week, but now only the audio is being streamed while the video plays on the iPhone. I’ve restarted the ATV but get the same problem.

Posted on Jan 6, 2018 11:39 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jan 6, 2018 1:55 PM

Hi. This depends on the app you're using and how you use it.

For example, Netflix will not AirPlay downloaded videos. This is determined by the Netflix app.

Which app are you using?

Are you streaming from the internet, or downloaded content?

9 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jan 6, 2018 1:55 PM in response to AmyFeets

Hi. This depends on the app you're using and how you use it.

For example, Netflix will not AirPlay downloaded videos. This is determined by the Netflix app.

Which app are you using?

Are you streaming from the internet, or downloaded content?

Reply

Jan 7, 2018 4:16 AM in response to vazandrew

I’ve just noticed something. Before I used to airplay via the control centre. I’ve just pressed play on a video in safari and noticed that there’s an airplay icon next to the play button. I’ve pressed that but it still only streams audio.

Reply

Jan 7, 2018 4:47 AM in response to AmyFeets

Hi AmyFeets. Both ways of enabling basic AirPlay (not mirroring) work the same. In this mode, the video URL is sent to Apple TV, which streams directly from the server. Some servers will not do this; maybe they need a cookie or something. Are you able to stream something generic, like vimeo.com? If so, then your problem is site-specific. Maybe the provider made a change that causes this.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airplay only streams audio

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.