imessage gives error "not delivered," even when sending to an iPhone and the message does get delivered

I keep getting a "not delivered" error message with the red exclamation point when I use iMessage on my MacBook, texting to iPhone users. But when I look at the conversation on my phone, the messages show up in blue. And recipients respond, so the messages are clearly going through. Why am I getting the errror? It's confusing, because I can't tell if a message gets delivered for sure.


Both my MacBook and my iPhone (7) are updated with the latest OS and iOS. I think this problem started after the latest updates, in fact.

MacBook Pro, iOS 11.2.1

Posted on Jan 7, 2018 6:21 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2018 3:13 PM

I was having the same issue - I had Messages set up on 2 phones, 2 computers and an iPad. Only the computer with High Sierra had the issue. It is only an issue with iMessage, not SMS/MMS. Messages were being send and received, but the error flag was still occurring.


The issue was resolved as soon as I logged out of the account on an older machine that could not be updated with High Sierra.


I did this through the Preferences/Accounts menu of Messages on the older machine. First I unchecked 'Enable this account,' then I signed out.


On the iPhone in Settings/Messages under 'Text Message Forwarding,' I had two MBP's listed. Logging out of Messages on the older unit removed the listing for the second machine in this menu.


Perhaps try either logging out of additional machines that aren't on the latest build or with the 'Text Message Forwarding' option try to disallow other devices from sending.


// www.ROCKandREVIEW.com

84 replies

Sep 19, 2018 11:47 AM in response to DJRobX

Hi,


I have not seen that before.


As a matter of interest does it happen that you are in the United States and they are in Australia where it might well be "tomorrow" already ?


One suggestion that some people claim has worked for them is to open Keychain Access (Applications/Utilities) and Lock then Unlock the Login Keychain.

This has been posted by another Poster who's name I have forgotten (Mindez ? or Mindoz ? or similar.




User uploaded file

7:47 pm Wednesday; September 19, 2018


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 10.x and an iPad (2)

Feb 2, 2018 9:17 PM in response to wvillagealex

Wvillagegealex,


I am having almost the same problem, but it is intermittent. Most of the time, I get the annoying "not delivered" error, and I know the message got delivered, as it was replied. Than, other times, for the same number and sometimes about the same time, message gets a reply that it was delivered. So, I am skeptical it has something to do with my Mac's serial number, as why it would be intermittent? Any other suggestions?


Cheers,


Acacio

Feb 6, 2018 11:21 AM in response to wvillagealex

I had this problem. Went to "genius". No help. I finally figured out that it was Apples -- ill-conceived "safety" system that had things jammed up. Somehow, I had not given appropriate "OK"s on my other devices, so I was prevented from using iCloud.


To make matters worse, Apple has offered up a meaningless error message. "Not Delivered" is the error message. Really? That doesn't help much. Perhaps a clue or two as to WHY it was no delivered. I was stumped, the senior Apple advisor was stumped, the Apple store genius was stumped.


It took me many hours of time chasing down "fixes" that were a waste of time.


I used to honor the way that Apple treats the end user. Not so much any more.


Bill

Mar 15, 2018 11:48 AM in response to mesh-arc

mesh-arc is exactly right. The problem is new and exists in conditions that are the same when previously it did not exhibit that problem.


It is inconsistent in that some threads will show it and some won't. Sometimes it will happen on a thread and later it doesn't. And yes, the message does get through because it shows on other devices and the person responds to it.


It feels as though it is a communication issue with Apple's Message server in sending the wrong flag.

May 16, 2018 12:58 PM in response to quaintproductions

Hi,

Syncing only works if one of your copies of the Address Book/Contacts App contains the Country Code.


There are Scripts out there that will do multiple Contacts at once.



User uploaded file

8:58 pm Wednesday; May 16, 2018


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 11.x and an iPad (2)

Feb 21, 2018 1:25 PM in response to Pam2911

Hi,


If the Blue Messages are not seen or sent then it is about the Login to the iMessages Servers.


If like the person below your Post it is the Green bubbled ones then the Text Forwarding so you see SMS or can Send SMS is the way to go.



User uploaded file

9:25 pm Wednesday; February 21, 2018


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 11.x and an iPad (2)

Mar 15, 2018 11:58 AM in response to DLR

I might add...


  • It is only happening on my iMac running 10.13.3. Pretty sure it is not happening on iOS devices.
  • Problem started around March 10, 2018 or later (rough estimate).
  • No issue with "send as text" or green bubbles at all.
  • Despite error alert, recipient does receive and reply to message.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

imessage gives error "not delivered," even when sending to an iPhone and the message does get delivered

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.