no summary or file sharing tab for iphone in itunes

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Level 1

10 points

no summary or file sharing tab for iphone in itunes

There is no summary or file sharing tab for iphone in itunes. I have IMAC with 10.13.2 and iTunes 12.7.2.58 and iPhone 7 11.2.1.

When I plug the iPhone into the iMac it is recognised (although it doesn't open iTunes automatically as before), but there is no summary or file sharing tab on the left. There are however music, films, tv, podcasts, book, audiobooks, tones, playlist. The phone synchronises.

I have swapped cables, ports and restarted with no success.

iMac, Mac OS X (10.7.5)

Posted on Jan 7, 2018 9:10 AM

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Answer 1

i_rina

Community Specialist

Jan 10, 2018 3:04 AM in response to Andy Smith5

Hi, Andy!
Thanks for visiting the Apple Support Communities. From your post, I understand that you are unable to locate the iPhone Summary tab once you connect your iPhone to your computer. I'm happy to help!

In iTunes 12, you access the iPhone Summary page (and sync options) by connecting your device and selecting the device icon , situated above the sidebar on the left side of the iTunes window. Once you've clicked that icon, you will see the following screen:

From here, you can navigate through the Summary page and sync options using the sidebar on the left, and interact with each option on the right.

Cheers!

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Answer 2

Leanne_68

Community Specialist

Jan 10, 2018 11:40 AM in response to Andy Smith5

Hey Andy! You're very welcome; it was our pleasure. Have a great day!

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Answer 3

Andy Smith5 Author

Level 1

10 points

Jan 10, 2018 3:08 AM in response to i_rina

Irina

Thanks. I was clicking the device in the left column instead of clicking the iPhone Icon. The devise shows the contents of the iPhone whereas the icon allows you to access the settings for syncing incl the summary and file sharing. Must have forgotten this. Thanks again. Andy

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