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Facebook Messenger showing white screen

Hi, For a couple of days I haven't been able to use my Messenger on my iPhone 6 Plus using version iOS 11.2.1. After opening it I can see the chats, but after opening one all I get is a blank white screen. I am unable to send any messages & my friends are reporting that they can't send any to me either. I have been unable to solve the problem after turning off & restarting my phone several times, deleting & reinstalling both FB & Messenger, resetting the factory settings. The Messenger app is also up to date. Any help to solve my problem would be greatly received! Thanks

iPhone 6 Plus, iOS 11.2.1

Posted on Jan 8, 2018 12:28 AM

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Question marked as Best reply

Posted on Jan 8, 2018 12:33 AM

Hi

Try a reboot press the power button down &menu button hold both down until you see apple logo this can take 30 seconds.

Delete Facebook then add back again.

Cheers

Brian 🇬-1F1E7;

2 replies

Facebook Messenger showing white screen

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