Amazon winner pop ups on my iPhone

Eveytime I open my internet on my iPhone 6+ I get this amazon prize winner pop up. I have my phone set to block pop ups on internet, but they come through every single time. It’s annoying and there has to be a way to stop this. Everything was cleared & I made sure my pop up blocking was on. If anyone can help it would be great. Nothing like trying to look something up and having a pop up on your iPhone get in the way.

Posted on Jan 8, 2018 10:13 AM

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Posted on Jan 18, 2018 2:07 PM

No one has figured out how to hijack your phone. Someone has hijacked a website you visited. Do the following:

  • Turn on Airplane Mode
  • Go to Settings/Safari and tap Clear History and Website Data
  • double-press the HOME button, find the Safari screen image and swipe it up to close the app
  • Restart your phone
  • Turn Airplane Mode off

This should clear the message. And don't go back to whatever website you were on the first time it happened.

679 replies
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Jan 18, 2018 2:07 PM in response to lcascio

No one has figured out how to hijack your phone. Someone has hijacked a website you visited. Do the following:

  • Turn on Airplane Mode
  • Go to Settings/Safari and tap Clear History and Website Data
  • double-press the HOME button, find the Safari screen image and swipe it up to close the app
  • Restart your phone
  • Turn Airplane Mode off

This should clear the message. And don't go back to whatever website you were on the first time it happened.

Feb 14, 2018 7:04 PM in response to ucliker

As long as you go to the sites that they came from they will keep coming back. They know you have an iPhone from your browser’s metadata, which is why you get them but people on other devices don’t. The site or sites are infected. That is their problem. Go to Settings/Safari and tap on advanced and Website Data. Tap Show All Sites. Using Search Find any cookies that contain 99 and delete them. Also delete any cookies for the site you visited. Or just delete all cookies. If you see another one do not click a close button on the sire or the pop up; it isn’t really a close button. Instead tap on the URL field, the x to the right, and enter a new URL such as google.com.


Ive gotten these also, but what I have posted worked for me.

Feb 16, 2018 1:41 AM in response to kainalu

I use to get the pop up all the time, I did what I first recommended over a week and a half ago and I still have not received one pop up. I forgot to mention I deleted my reading list also in this process.

So go to safari and delete bookmarks, delete reading list and delete history and after that go to settings/safari and delete history and website data.

Feb 24, 2018 8:53 PM in response to kainalu

My wife was using Tweetbot on her phone and she complained to me about this ad problem. The same Amazon one. For her it was only occurring when she tapped on a link from TheHill.com, a news site. She then told me she had been seeing this every time she went to TheHill.com. She was using the Tweetbot browser to access the link, not Safari. I didn’t know how Tweetbot stored data so I deleted the app from her phone and reinstalled it. That did not work.


I’ve used Tweetbot for years and have accessed TheHill many times and had never seen this issue on either my phone or iPad. Using a Google search led me to these threads. I tried most of the suggestions here, none worked. Then I saw someone reference 1Blocker and realized I’ve been using that for a year or two now. I figured that’s why I have never encountered this. So I downloaded and installed it on my wife’s phone. No more Amazon ad. I would imagine other ad blockers would also work but I’ve used 1Blocker, the paid version, with no issues and highly recommend it. I know my wife will be pleased. She’s asleep now, that’s the only way I could get the phone away from her long enough to do all this.

Feb 26, 2018 5:28 AM in response to DWJ1

That’s the problem. You can clear history and website data every hour on the hour. As soon as you go back to that site their advertiser will push that ad through the browser. My wife was experiencing this when accessing a site through Tweetbot‘s browser not Safari. The same thing happened.


You have ave two options, contact the site and complain. Or install an ad blocker. As I mentioned before I’ve had an adblocker installed for several years and had never seen or heard of this problem. Now my wife no longer sees this either. Whether Apple can or will do something to circumvent this I have no idea. But since it’s been complained about for so long I wouldn’t hold my breath. There’s a reason ad blockers are so popular.

Feb 28, 2018 7:29 AM in response to Sombra12

Sombra12 wrote:


It is not just a Safari problem. It also happens to me on Chrome

And it can happen on any device that has a web browser. Not just iPhones, not just Android phones, but Windows computers, Macs, even Linux workstations. When you connect to a website the site gets a lot of information about you; your type of computer, IP address, Browser, etc. The reason you might see this specific page (it's a page, not a popup, but they make it look like a popup) is because the site knows you are using an iPhone, so it displays an iPhone specific ad. If you click a button labeled "close" or anything similar on the page that runs a Javascript program that installs a cookie that lets them display it on any other page. The "close" button really isn't a close function; clicking it is what makes the page more or less permanent. So the first step is never click any button in an ad, no matter what it says it does. To defeat this you must click in the address bar and enter a different address (such as google.com) rather than click the ersatz close button.

Mar 1, 2018 10:58 AM in response to Cindimullins

The built in pop-up blocker will not block these type of advertisements, the way iOS blocks pop-ups is by blocking redirections. Since these ads are embedded in the JavaScript advertisements for the website you’re visiting there isn’t any redirection. You need to install a 3rd party ad blocker, there are a few paid ones but currently I am testing Norton ad blocker which is free in the App Store. So far no ads for 2 days but I am only using safari on my iPhone and I haven’t tested Chrome.

Mar 13, 2018 1:07 PM in response to octoberseaprincess

I have no idea how to turn JavaScript off on my phone I didn’t even know that was on the phones.

Despite the similar names, Java and JavaScript have nothing to do with each other. You cannot in any way install Java, Flash, or Shockwave on an iOS device.


JavaScript controls many web actions. For example, every time you roll your mouse over something on a web page and it changes to something else, that's a JavaScript rollover in action. That's just one of many things JavaScript is used for.


In Settings, you would turn it off by scrolling down to Safari, select that, then Advanced and tap the slider for JavaScript to disable the green default position. However, you don't want to do that. Much of the web won't work at all if you turn it off. Web sites you routinely visit may (likely) suddenly stop responding to your input.

I have the pop up blocker activated on my phone if that is what you mean by an ad blocker.

Not the same thing. The built-in popup blocker doesn't really help all that much.

or what kind of ad blocker you use

An ad blocker is by far the best choice. There are quite a few free ones, and they work very well. I use AdGuard. If you try that one, after installing and activating it in System, make sure to open the app itself and turn on the option for Annoyances. This one is off by default, but does most of the blocking. Such as those "annoying" Amazon and Comcast popups and redirects.

Mar 13, 2018 1:54 PM in response to octoberseaprincess

We weren’t trying to belittle you. You were just asking reasonable questions. However there have been others who posted simply to trash Apple and just express their dissatisfaction with the world in general.


Kurt’s and the other replies should guide you well. There is that JavaScript setting but if you turn that off you’ll practically cripple your phone. The block pop up setting has only limited usefulness. Advertisers have found any number of ways to get around this. Including this Amazon ad, which is a redirect of your browser to another site, not an actual pop up. Kurt mentioned AdGuard, I use 1Blocker. Either should serve you well, just download one, launch it and follow the, usually very simple, instructions. I normally manually launch mine once or twice a week just to make certain that it’s getting its updates. Most do this in the background but sometimes not, so I want to make sure.


As I’ve mentioned I’ve used an ad blocker for years. At least since I had my iPhone 5. And I’ve never encountered these annoying abominations. They’re not perfect and you might have to experiment with more than one but they should save you a lot of frustration. Also if it’s one or two particular sites where you have this happening, it would be worth contacting the sites and reporting the issue. That may get the site to dump that advertiser.

Mar 13, 2018 2:08 PM in response to Kurt Lang

I had originally used AdBlock plus(I think). It used some kind of vpn protocol and worked extremely well, even blocking ads within apps. But last summer it became very erratic and then Apple altered its allowance of that type of blocker. So I went searching, found great reviews for 1Blocker which is also available on a Mac. It has been great and like you I’ve just left it alone since I’ve had no issues. If a lot of stuff starts to get through I’ll keep AdGuard in mind. Another one that has really great reviews is Wipr but I’ve not had to use anything else so far.

Mar 20, 2018 1:24 PM in response to Videophile

It is ABSOLUTELY about sites that show an ad that does a browser redirect. And even "respectable" sites can do it, because sites do not choose the ads that appear on them; they contract with one or more of dozens of ad display services. The sites (even CNN, Fox, etc) have no idea what ads are being shown on their sites. Twice now Forbes has shown ads that actually hack Windows if you click on them. which is why I never visit forbes.com.


It also has nothing to do with Apple, with iOS, or with any browser. These ads have been reported on virtually every computing platform and browser: Windows, Mac, iOS, Android, Linux; Chrome, Safari, Firefox, Opera, etc.


In addition, once you have visited a site that is infected, if you tap anywhere on the page (such as a "close" button) it runs a Javascript object that attaches the ad to any other browsing you do that uses the same ad placement service.


As far as blocking .pw and .top it would do no good, because the next day they would use .pv and .toq. And some of the ones I've seen, like 99tops.com, look like perfectly reasonable domains. The redirect can be to any domain that isn't used by someone else; there are an infinite number of unregistered domains, so they will never run out.


The solution is to use a good ad blocker. It works.


I posted instructions on the first page of this thread that worked for me, and that a lot of others have reported worked for them also. I'll repeat it here.


Do the following:

  • Turn on Airplane Mode
  • Go to Settings/Safari and tap Clear History and Website Data
  • Open Safari and close all open pages
  • double-press the HOME button, find the Safari screen image and swipe it up to close the app
  • Restart your phone
  • Turn Airplane Mode off

This should clear the message. And don't go back to whatever website you were on the first time it happened. If you DO see the ad again don't touch the page; just close it or tap in the address bar and overwrite it with something safe like google.com.

Mar 24, 2018 9:52 AM in response to stevendakota

stevendakota wrote:


Deleting cookies does not solve the issue. Somebody has figured out a way to bypass Apples pop up blocker.

Well, not really. It's not a popup; it is just an ordinary web page designed to look like a popup. It is a redirect from an ad on an infected site. But if you tap on it a Javascript object installs it as a hidden page in your browser, and it will keep coming back.



The problem came back shortly after downloading the weather channel app. I’m not sure if it’s the problem but resetting phone again without downloading twc app.

Yes, weather.com was one of the sites serving this malware.


The simple solution is to install an ad blocker. No need to wipe the phone, restore it, or anything else. As the problem will recur the next time you visit an infected site, this would be a good time to do it.

May 10, 2018 6:15 AM in response to Justintheappleguy

You need to read more than the first page of the topic. macjack's solution worked most of the time, at the time it was written. A lot has changed since then, even though it's not that long ago.


The solution, mentioned at least a dozen times in this topic, is to install an ad blocker. There are plenty of free ones to choose from via the App Store. I use the free version of AdGuard. In iOS, make sure to go into Settings > Safari and turn the ad blocker on after installing it. For AdGuard, launch the app, then go into its settings and turn on Annoyances.


No ad blocker works everywhere. Facebook, if you're using their iOS app is a prime example. You're not in a browser when accessing Facebook that way, so the ad blocker can't function there. That includes following a Facebook link to another site. It's still being viewed through the Facebook iOS app, not your browser. So, while the ads on the third party site will be blocked in Safari, Firefox, or other browser, they won't while being viewed through Facebook's app.

Jun 27, 2018 6:55 AM in response to Toni466

I went to the App Store, downloaded one of those wonderful ad blockers and now my phone is completely jacked-up.

There are good ones, and lousy ones. It sounds like you chose the latter.


I use the free version of AdGuard on all of my devices (iPad, iPhone, Mac). It works very well without slowing anything down.


Get rid of whatever ad blocker you installed and try AdGuard. Once on your iPhone, installed doesn't mean active. You have to open Settings > Safari > Content Blockers and turn AdGuard on. Open AdGuard itself and turn on the options to block Annoyances. Not sure why that one is off by default. It blocks a lot of junk.

Aug 7, 2018 6:53 AM in response to deggie

UPDATE: The disabled experimental features only worked briefly. Downloaded AdBlock from app store and it did not work for this particular problem. Finally I have downloaded Wipr and it seems to be working for this issue. I have tested it for a few days now and this ad has not surfaced since when it was originally coming up everytime I went to a news site such as MSN.

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Amazon winner pop ups on my iPhone

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