Amazon winner pop ups on my iPhone

Eveytime I open my internet on my iPhone 6+ I get this amazon prize winner pop up. I have my phone set to block pop ups on internet, but they come through every single time. It’s annoying and there has to be a way to stop this. Everything was cleared & I made sure my pop up blocking was on. If anyone can help it would be great. Nothing like trying to look something up and having a pop up on your iPhone get in the way.

Posted on Jan 8, 2018 10:13 AM

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Posted on Jan 18, 2018 2:07 PM

No one has figured out how to hijack your phone. Someone has hijacked a website you visited. Do the following:

  • Turn on Airplane Mode
  • Go to Settings/Safari and tap Clear History and Website Data
  • double-press the HOME button, find the Safari screen image and swipe it up to close the app
  • Restart your phone
  • Turn Airplane Mode off

This should clear the message. And don't go back to whatever website you were on the first time it happened.

679 replies

Jul 4, 2018 10:01 AM in response to Lawrence Finch

I missed this the first time:

I cannot even conduct business on my mobile device as some of the infected websites are sites that I HAVE to use to conduct my business.

So, an "infected" (whatever that means), garbage web site he has to use to conduct business is Apple's fault?


Here's a wild thought, adhemrick. Try contacting the owner of said garbage site and tell them to clean it up. That's the only way the "infection" is going to get cleared since Apple has NO access to their site.

Jul 15, 2018 9:13 AM in response to Keyrlis

No, I refer to his idea that avoiding popular websites that many people use is viable.

By "his idea", are you referring to the initial response by macjack marked as Apple Recommended? If so, we all already know it is no longer a valid solution. It actually still is, but visiting any site that shows popup ads or cause redirects will immediately happen again. That point has been made abundantly clear over and over in this topic.

The third party apps have recently had an Apple-required lockdown to using only their own existing APIs, making them as useless as the included pop up blocker in safari.

And Microsoft has APIs that lock programmers to the way their OS works. As does Linux, Android and every other OS you can think of. Don't know why you think singling Apple out is a valid argument.

I simply stated they could provide users with better tools to do so on their own devices.

Why reinvent the wheel? There are already plenty of tools to block ads with in the App Store. I use AdGuard on all my Apple devices. It doesn't slow them down one whit. Actually, they're much faster online with the ad blocker installed since they aren't wasting bandwidth and time downloading ads.

As an "avid PC user", did you not learn ways to protect your information without beating yourself in the head, or was it too much to ask that you educate yourself a bit about the device you were using?

Ah, right to the insults. As Socrates said, 'When the debate is lost, slander becomes the tool of the loser.'


Of course I educated myself on the issue, and still do. It got very old constantly protecting the Swiss Cheese OS that is Windows. But even that isn't the main reason I switched to Macs. I'm in the electronic prepress industry, where it is still heavily Mac based. If you want to engage your clients in a fluid workflow, you use the same tools they are.

There's no need to be derogatory or demeaning.

Says the person being derogatory and demeaning.

Clearly my first response to Lawrence was meant tongue in cheek,

It obviously wasn't clear, or you wouldn't have gotten the response you did. I read your first post again just to see if it could be read differently. It couldn't. You were being quite dismissive, as shown in this next clip of text out of your own post:

You're helping to keep this thread alive by belligerence alone, and I assure you that is a quick path to burnout. You seem like a fairly knowledgeable (if annoyingly "appleogistic") person

If Lawrence, myself or others sound short at times, it's because we're getting sick of people jumping in based on the first page alone of this topic and spouting the same nonsense that, "It doesn't work!". And there you were, throwing out the same tired fanboi baloney, (if annoyingly "appleogistic") in your first post of this topic. But sure, we're the ones being rude.

Android users may experience similar issues, but at least they provide users with the means to solve them,

May? They do. So does every single other person who uses the Internet from literally any device or OS.

not just suggesting they grab some unknown third-party app that may or may not work while sucking up resources.

And if Apple were to write something included with Safari, that wouldn't suck up resources? Any app, no matter how small, uses resources. The only time it doesn't is if it isn't running.

Jul 15, 2018 9:12 AM in response to Kurt Lang

Yes, you nailed it on the head! I've never seen Apple as the bogeyman the first time that I began using one of their machines. I reluctantly agreed that they can be a more powerful device for media the first time I saw Photoshop running more smoothly side by side with a comparable PC.

However, I am extremely disappointed in the way that iOS works on their mobile devices. While I understand that originally iOS had to be more minimal for smaller processors and memory, newer devices are quite capable of handling browser protections similarly to the actual macOS. The complaint that "other browsers do the same thing" was one of the things that made me dismissive of other comments here. They are still based on the iOS web features, so of course they suffer similar problems on iOS. With Apple's lockdown on the App Store to pop up blockers that use the same API as the one included, they only reinforced their dedication to OS control over usability. I do not begrudge their proprietary attitude, but can not accept their simultaneous ignoring of what is obviously a more pronounced problem with iOS devices.

Jan 26, 2019 7:35 AM in response to wherearethe1stflooronanelevato

For the umpteenth time in this topic.


Clearing the history does work, until you go to any site that generates ads. Then you start all over again.


First step is to install an ad blocker. There are several good free ones in the App Store. That alone will stop over 95% of the ads you see. It's the most effective choice at this time. I use the free versions available through the App Store. Ka-Block! on my Mac, and AdGuard on my iPad and iPhone.


Facebook is different. All ad blockers can only block ads on the parent site. When you click through to an article from a Facebook link, you're viewing that site through a child folder of Facebook. That prevents the ad blocker from working and you'll get every ad that linked site pushes. If you were to go to that same site separately, you'll see the ad blocker then works as you would expect. The solution there is to never follow Facebook links to third party sites. If there's something I really want to read, I just do a search for the same headline so I can open that site in its own tab.


This is what's happened to nash-kat. Clicking through to a game within Facebook kept the ad blocker from working. S/he did find a solution though by blocking an app on Facebook that was generating the ads.


Even after installing an ad blocker, you do still need to clear your web history one more time since the ads are already in your browser cache. You also need to turn the ad blocker on. Just installing one doesn't make it active. Go to Settings > Safari > Content Blockers and enable the item you installed.

Jan 29, 2019 7:39 AM in response to lcascio

Like many others, Safari started going to game sites when I was browsing. Chrome also showed the same symptoms when going to the same websites. It seems to be an infected ad being served by multiple sites while I was in Las Vegas. Since returning to San Francisco, I have not been re-infected despite going to the same sites. Lawrence Finch's suggestion worked for me:


  • Turn on Airplane Mode
  • Go to Settings/Safari and tap Clear History and Website Data
  • Close the Safari App (and any other browser)
  • Restart your phone
  • Turn Airplane Mode off


For Chrome:

  • Open the Chrome app.
  • At the bottom right, tap "..."
  • Tap Settings.
  • Tap Privacy -> Clear Browsing Data.
  • Check Browsing History; Cookies, Site Data; Cached images and files. Uncheck the other items.
  • Tap Clear Browsing Data.
  • Tap Done.



Feb 26, 2019 8:27 AM in response to cnuuja

It has everything to do with the Internet. That's where the ads come from 99.9999% of the time.


Your personal situation is different. And no, your router does not have a virus. That isn't even possible. What is possible is that it was remotely hacked and setup to redirect your connections to scam sites.


  1. Reset your router. See the manual for how to do this. Typically, you hold in a small recessed button for 5 seconds or so. Others have a button in the web pages of the router to do a reset.
  2. After the reset, immediately go into the router's settings. Usually, this is done by typing 192.168.0.1 into your web browser's URL bar. Enter your router's admin name and password. This information is often on a sticker on the router itself. Otherwise, check the manual.
  3. If it has a uselessly easy to bypass default login, such as blank for the admin name and "admin" as the password, you need to change this. Otherwise, pretty much anyone in range of your router will be able to get into its settings to see what your wireless password is, or alter the router's settings.
  4. If a simple login is what you have (even if not), find the router settings to turn wireless broadcasting off. You don't want anyone who may be trying to log back in to the reset router to see what you're doing.
  5. Change the admin password to something difficult. Like Z8ZV0xOU4PKk. Click the Update or Save button. It may restart and ask you to login again. Anyone else who may have known your router's login password will now have no idea what it is.
  6. Go back to the wireless settings pages. Make sure the router is set to WPA2 - WPA. Do not use WEP or any choice that includes it. If you have an old router that doesn't even offer WPA, throw it in the trash right now and get a new router.
  7. In particular for your case. Find the remote access pages of the router. If they're on, disable Remote Telnet and Remote Management. That's how hackers access a router remotely to begin with.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Amazon winner pop ups on my iPhone

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