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The response from the remote server was:

550 5.7.1 Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137

Reporting-MTA: dns; googlemail.com

Received-From-MTA: dns; 3992606970006a05e6102-b18008-de4af1be84cc4cf894bb2e5ec13fdfb6@email.listelixr.ne t

Arrival-Date: Mon, 08 Jan 2018 10:32:48 -0800 (PST)

X-Original-Message-ID: <1287913689.301450446.1515436358455.JavaMail.root@mta0101.messagegears.net>


Final-Recipient: rfc822; ***

Action: failed

Status: 5.7.1

Remote-MTA: dns; mx5.mail.icloud.com. (17.57.8.143, the server for the domain mac.com.)

Diagnostic-Code: smtp; 550 5.7.1 Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137

Last-Attempt-Date: Mon, 08 Jan 2018 10:32:49 -0800 (PST)

<Email Edited by Host>

MacBook Pro with Retina display, iOS 10.3.2

Posted on Jan 8, 2018 12:58 PM

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Jan 9, 2018 11:15 AM in response to Marlysfromtx

There must be something about these emails that is causing the iCloud email servers to reject them. Do you know if they contain attachments? It may be because they are too large to be accepted. However, the error seems to indicate that this issue relates to mass mailing.

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Jan 11, 2018 1:40 AM in response to Tesserax

I have the exact same issue... I have a gmail account and an iCloud account. I'm forwarding all my gmails to iCloud. I had ni issue until December / January when this message appeared.


One of my friends (who's using a forwarding from gmail to icloud too) has the exact same issue...

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Jan 11, 2018 9:56 AM in response to AMG31

FWIW. I also forward my Gmail account to one of my iCloud accounts and do not have any issues sending or receiving messages.


The error that the OP is getting appears to be related to their iCloud email servers rejecting bulk mail being sent from their Gmail account per the policy set on those servers.

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Jan 11, 2018 12:00 PM in response to Marlysfromtx

If by "no" you are confirming that the issue is only with these Gmail messages are being rejected by the iCloud email servers, then it must be something about these messages that do not meet the policies set by those iCloud servers. Again, the link in the error indicates that this may be caused by receiving bulk emails from the Google account.

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This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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