AudioBox USB not working with MacBook Pro 2016

Hi. My Macbook pro 2016 isnt working with my PreSonus AudioBox. I have recently switched to mac from PC to so i could use Logic Pro X. I use a presonus audiobox for my recording and as an interface. on my PC it always worked a treat. when i got my macbook i was eager to plug in my audio interface so i could record some music however i needed to buy a adaptor so i could plug it into the usb c thunderbolt inputs on the mac.


my mac would struggle to recognise this (it would appear in my system and preferances and then disappear and then reapear and so on) which i was expecting as interfaces stuggle to run through adaptors and hubs etc. so i bought a cable which would let my interface run straight into the usb c import and the same proble persists. im not sure what i can do.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.2)

Posted on Jan 9, 2018 10:56 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2018 4:58 PM

Hi MrSheeen,

I understand that your PreSonus AudioBox USB isn't consistently recognized by your MacBook Pro, despite testing this with a new cable. I'm happy to provide some help for this issue.

I recommend ensuring that you have the appropriate software installed for this accessory. Check out the following site for their software:

AudioBox USB | Downloads | PreSonus

Thanks for using the Apple Support Communities. Cheers!
1 reply
Question marked as Top-ranking reply

Jan 10, 2018 4:58 PM in response to MrSheeen

Hi MrSheeen,

I understand that your PreSonus AudioBox USB isn't consistently recognized by your MacBook Pro, despite testing this with a new cable. I'm happy to provide some help for this issue.

I recommend ensuring that you have the appropriate software installed for this accessory. Check out the following site for their software:

AudioBox USB | Downloads | PreSonus

Thanks for using the Apple Support Communities. Cheers!

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AudioBox USB not working with MacBook Pro 2016

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