Can I please order a space grey trackpad for my iMac Pro?

The Space Gray versions of the TrackPad, Magic Mouse and Keyboard are only available when purchasing an iMac Pro.

The Space Gray versions cannot currently be bought on their own.

From

Customize iMac Pro - Apple

Space Gray accessories are available only at the time of your iMac Pro purchase.

You can buy a regular Silver Magic Trackpad on its own, but not the Space Grey version.

Magic Trackpad 2 - Apple

How is it a flaw to offer something only at the time of purchase of something else? It's a special exclusive option for the iMac Pro. It's no different than say car maker only making a set of rims for your car available only at purchase, or a Gym offering you a fitness tracker only when you first subscribe to them. Exclusive offers have always had limitations.

What is comical, is you needing a space grey trackpad so badly, you are willing to go through all of this just to get one, instead of simply buying a silver one. Or heck a third party one.

And now we've devolved to name calling. How is it trolling to ask a legitimate question and then point out other similar circumstances?

Anyway, I'm out of this thread. And you can go through all the process of buying the computer again just to get a space grey trackpad.

This is indeed silly. Apple could easily require one to provide a iMac Pro serial number as a requirement if they wanted to keep such parts just for iMac Pro owners.

Futhermore, what happens if an iMac Pro trackpad, mouse or keyboard fails? How would one go about ordering a replacement part?

Same issue here. No stock of trackpads when I bought my iMac pro. Stock due in one month. So, would assume I could order it and pay now and deliver later, but no. If I wanted the iMac pro now there was no way I could purchase a trackpad when they came into stock! Total stupidity. I had no choice as I needed the machine for a new video project. Now I am trying to get hold of a trackpad from apple...

Phil0124, Your "insight" was not helpful. Go help someone plug their phone in.

RGF, have a look on 9to5macdotcom for what they did to get the trackpad. I completely agree with you that sending the entire computer back is ridiculous.

as909 has suggested the perfect, simple solution.

make the support call and go to a tier two tech. Tell them you don't want to return the iMac pro but when buying was not offered or did not think about the variable. Tier one cannot order but the white and tier two will take care of it. I just did mine , Microcenter did not offer a track pad and in no way are they going to have the stock. Once I made the call , took 1.5 days to get it.

I bought the space gray trackpad through Apple support chat. You'll just have to provide your iMac Pro serial number and politely ask if it's possible to purchase the trackpad. If you're lucky you'll get an assistant who'll initiate a replacement order for a space gray trackpad. If not, ask for somebody higher up the chain.

Once everything is settled, they'll send you a special link for your with a purchase button. It was easy for me and I received the trackpad the next day.

if one failed then you plan e an AppleCare call. They'll set you up for the replacement. While you are discussing that assuming you are dialoging with tier 2 support then you can ask about purchasing a black iMac pro track pad and they will take care of you.

I have a new iMac Pro, which I bought from Amazon, and I'm plenty unhappy with not being able to buy a Trackpad 2 to match, and I'll tell you why this is a terrible policy.

I'm a retired IT Manager, and I'm thinking of coming out of retirement to start up one more company. These computers are expensive, complicated tools intended for specific, serious jobs, with lifecycles of years to come. Apple's apparent level of service for this, their premium, halo workstation, is 'No.' You (the client) can't have reasonable after-purchase support. No real reason -- just No.

What if a Trackpad is ordered, from Apple, at time of purchase, and it is lost, or stolen, or broken. Or a designer/programmer/editor decides they need one after the order. Or one employee leaves, and their replacement can't use a mouse, and needs a trackpad.

The point is -- these are not sprinkles on a cupcake; these are expensive, serious, complicated tools. If Apple is not going to provide even minimal after-market support, they should say so in advance. This is a terrible policy from the perspective of IT departments that need to support working professionals. Dell never told me 'no, you can't order that. You can only get that if you ordered at the time you ordered the workstation.'

And I have tried, and been told no by four different Apple people. I would have, and should have, bought a high-level regular iMac, if I'd known about this idiotic policy.

You can let Apple know about your displeasure.

Feedback - macOS - Apple

Just to add, you can apparently install the Apple Support App to an iDevice which will get you to AppleCare and order it through the App. So I was just told by an Apple Advisor.

I see no way to buy anything through the Support app. Or to get to AppleCare specifically.