Following up on a case
I sent an issue and received a case number, how do I follow up with the case as the 48 hour SLA has lapsed without any response. The website just has me going in circles.
3 replies
Hi, ChitlinsCC
That's the same page I go round in circles with. I'm clearly missing the plot here. Can you give me some additional steps?
What happens when you enter the case number & [Continue] on the subsequent page?
Following up on a case