iPhone 7 plus Depth Effect (portrait mode) not working

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Level 1

9 points

iPhone 7 plus Depth Effect (portrait mode) not working

Hi everyone,

Had to replace my iPone 7+ camera because it stopped working.

The new camera works, however there's a serious problem with depth effect!

Most of the time it just doesn't work, but when it does, while trying to shoot any object, "depth effect" becomes yellow, but the camera isn't focusing on the object and makes noise (focusing on different areas of the screen) until i move the camera a bit and the yellow sign (for depth effect) turns off.

I use iOS 11.2.2

P.S Tried to replace the camera 3 times and still the same problem

Please advice

iPhone 7 Plus, iOS 11.2.2

Posted on Jan 12, 2018 12:10 PM

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Answer 1

Top-ranking reply

KiltedTim

Level 10

225,870 points

Jan 12, 2018 1:58 PM in response to AlexBB2K

Nothing much we can do for you, then. Take it back to them and see if they can help you. Your phone is unsupportable.

For all we know, the camera they installed can't do that. Apple doesn't sell iPhone parts or make them available to unauthorized service providers. The only possible sources they have for iPhone parts are knockoffs, counterfeits, salvaged parts or stolen parts.

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Answer 2

KiltedTim

Level 10

225,870 points

Jan 12, 2018 12:14 PM in response to AlexBB2K

What do you mean you replaced the camera? Who replaced it? If the work was done by anyone other than Apple, then you're pretty much out of luck. Apple doesn't sell iPhone parts. If you tried replacing it yourself, your phone is completely unsupportable here or by Apple.

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