Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The iCloud backup is grayed out on my new iPhoneX. I have iCloud, so how do I activate it on the new phone?

The iCloud backup is grayed out on my new iPhoneX. I have iCloud, so how do I activate it on the new phone?

Posted on Jan 12, 2018 3:01 PM

Reply
Question marked as Best reply

Posted on Jan 12, 2018 7:27 PM

When you go to Settings>your name>iCloud>Manage Storage>Backup>and then select your iPhone X, does it show your backup size as larger than the amount of iCloud Storage you have available? If so, that is why it is greyed out.


Cheers,


GB

1 reply

The iCloud backup is grayed out on my new iPhoneX. I have iCloud, so how do I activate it on the new phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.