MALWARE EFFECTS KEYBOARD AND TRACKPAD??

SOME KEYS PRODUCE OTHER LETTERS OR SYMBOLS. TRACK PAD WORKS INTERMITTENTLY ON VARIOUS AREAS OF THE PAD. SOMETIMES IT TURNS ON CAPS LOCK. SOMETIMES IT TYPES SMALL LETTERS INSTEAD OF CAPS.

I'M ALSO HAVING A PROBLEM WHEN I TRY TO VISIT A WEB SITE IN BOTH CHROM AND FIREFOX... IT SEARCHES USING YOUPpES OR MYPPES

DOWNLOAdED ETRECHECK APP

NOW I DON'T KNOW WHAT TO DO WITH THE RESULTS OF ETRECHECK'S FINDINGS

VIN, MacBook (13-inch Late 2009), iOS 11

Posted on Jan 12, 2018 7:11 PM

Reply
4 replies

Jan 13, 2018 10:08 AM in response to irisalso

Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


Restart the computer holding down the command - option/alt - P - R keys before the gray screen appears. Continue to hold until you hear the startup chime for the second time. You may need to do this 2-3 times.

Reset NVRAM/PRAM


Try a SMC reset. The article covers when this is required, but doing this will not affect anything.


Reset SMC

Please don't type in all capital letters. It makes your post harder to read and is considered shouting on the Internet.

Jan 13, 2018 5:18 PM in response to irisalso

Now I don't know what to do with the results of EtreCheck's findings

Use the EtreCheck "Share" button to "Copy Report" (See the image below)

User uploaded file

User uploaded file

And then Paste in a "Reply" to this thread.

If, AND ONLY IF, you get the error:

"The message contains invalid characters"

then try posting to PasteBin.com, and give us a PasteBin URL link.

<http://pastebin.com/>


NOTE: Malware generally does not do strange things to the keyboard or trackpad, as that might alert the user and cause them to investigate and result in the user removing the malware.


But it is a swelling battery will push up against the trackpad and keyboard causing malfunctions.


Anyway, please post the EtreCheck output, and by all means please try the things Eric Root has suggested.

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MALWARE EFFECTS KEYBOARD AND TRACKPAD??

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