Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

1st gen 38mm watch sport not charging and more...

Hello I inherited 1st generation apple sport watch 38mm 7000 series without any accessorize so I purchase a charger from the apple store and the watch keeps on telling me "charging with this accessory is not supported by apple watch".

so I went back to apple and replaced the charger with a new one and it dose the same I tried different wall plugins and still the same problem persist.

I was able to factory reset the watch and pair it with my Iphone it tells me I need to update which I did but nothing happens to the watch it stuck on this apple logo with a spiral design around it after a while the watch restarts and the loop starts all over again.


Thank you in advance

Posted on Jan 13, 2018 8:49 AM

Reply
Question marked as Best reply

Posted on Jan 13, 2018 8:52 AM

Hi


In respect of charging, follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:



In respect of pairing, setting up and updating the Apple Watch (which will happen automatically during set up, if required), first update your iPhone to the latest version of iOS. Then follow the remaining instructions here, including contacting Apple Support via the link in the article if necessary:


1 reply
Question marked as Best reply

Jan 13, 2018 8:52 AM in response to sharkytrex

Hi


In respect of charging, follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:



In respect of pairing, setting up and updating the Apple Watch (which will happen automatically during set up, if required), first update your iPhone to the latest version of iOS. Then follow the remaining instructions here, including contacting Apple Support via the link in the article if necessary:


1st gen 38mm watch sport not charging and more...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.