KiltedTim wrote:
Not all Best Buy stores are authorized. Never mind the fact that I would never use the words "Best Buy" and "good" in the same sentence...
I tend to agree, but Best Buy is ubiquitous and a battery replacement is one of the simplest things to do on a 2012 MBP, even if Apple doesn't consider it "user serviceable". The only hard part is finding a tri-wing screwdriver, and some aftermarket battery kits come with one. I could teach almost any adult to do it.
If only Best Buy could do it quickly, I'd have no problem letting them do it. Then I'd promptly check their work just in case.
That being said, I remember I was trying to buy something at one when a particular Best Buy sales guy was saying to other customers something that was just flat out wrong about the computer business - that IBM owned Lenovo, which was just their brand. I think he was hoping they would buy one if he could convince them that IBM made it. When I told him he was wrong (after they'd already left) he told me I was wrong. He was trying to impress me with his credentials, telling me about his years servicing electronics in the military, that previously owned his own electronics servicing business, and that "I'm Geek Squad". It was just flat out wrong. My then employer was a supplier to Lenovo, and anyone in the business knew that IBM sold off their PC business to Lenovo in 2005 for cash and a minority stake in Lenovo (which they eventually divested).