Automatic subscriptions to an app after a free trial are unethical!!

Question

Automatic subscriptions to an app after a free trial are unethical!!

How can you be charged a heafty fee of £44.99 per week after you just tried an app that was advertised as "free" trial. You deleted the app stright away after trying it you still receive a recuring charge of £44.99!!! By the time some people find out weeks have been charged. These people are often on minimum wage struggling for money. How can you even justify such a charge for a silly colouring book?? This is unethical and nothing but pick pocketing!! You should confirm people still use the app, if they delete it you should automatically NOT be charged. You should have to confirm they still want to subscribe to this app and be charged amount stated. This is just targeting vulnerable adults that are not computer savvy or have short concentration spans etc..other medical/mental conditions and is nothing but a theft. Disgraceful!!

iPad 2 Wi-Fi, iOS 11.2.2

Posted on Jan 14, 2018 5:53 AM

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Answer 1

liv0123

Level 4

2,883 points

Jan 15, 2018 1:52 AM in response to martinafromleven

Itunes is not aware of what you delete on your device, including an app.

You are however responsible for making sure you cancel your trial subscription to avoid being charged.

When you download an app, you can see this disclaimer in the app developer information and app description typically

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Answer 2

Jan 15, 2018 1:58 AM in response to liv0123

All your active subscriptions are shown in your apple id . If doesn’t matter whether u delete or not . Apple don’t want to over charge you , when u click on subscriptions it clearly mentions that it is auto renewal . App.

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Answer 3

King_Penguin

Level 10

334,330 points

Jan 14, 2018 6:36 AM in response to martinafromleven

How can you even justify such a charge for a silly colouring book?

Nobody on here is charging you for anything, you already know that we are just fellow users and that these are user forums. The price of a subscription within a particular app is set by that app's developer, not by anybody on here nor by Apple. Does the app's description page not say that it contains an auto-renewing subscription ?

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Answer 4

Jan 14, 2018 1:23 PM in response to King_Penguin

No, because I don't use it. Developers shouldn't be allowed to do this because it reflects poorly on Apple. iTunes is an Apple product. iTunes made the charge!! iTunes is responsible what they sell and charge for.

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Answer 5

King_Penguin

Level 10

334,330 points

Jan 15, 2018 12:45 AM in response to martinafromleven

iTunes is not responsible for third-party apps and the charges in them. Did you read the app's description page before downloading it ? Did it mention having an auto-renewing subscription in it ?

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