Also, why is there not a Trash can icon?
iPad Wi-Fi, iOS 11.2.2, None
Hi docfi. Do you mean the folder icon in the top row of the Mail app? It lets you move the message to a different mail folder on the server. There should be a trash icon if the message can be deleted. I've posted the top row of my Mail app (iOS 11.2.2) below. Does yours look like that? Try posting a screenshot. Be sure to redact/crop any personal data.
Welcome to the Apple Support Communities!
I understand you have some questions about the icon that looks like a file on your iPad, and the trash icon.
The Files app is new in iOS 11. It provides one place to browse, search and organize all of your files.
The iOS operating system for your iPhone, iPad or iPod touch is different than the macOS operating system on a computer. There is no system file called Trash on an iOS device.
I will include information here on how to delete files from your iPad. I've highlighted some key information here for you. Click on the links for complete details.
Use the Files app on your iPhone, iPad, and iPod touch
The Files app brings all of your files together in iOS 11. You can easily browse, search, and organize all your files in one place. Not just the ones on the device you're using, but also those in apps, on your other iOS devices, in iCloud Drive, and across other cloud services.
The files you keep in iCloud Drive automatically appear in the Files app.Enjoy the freedom to move files from iCloud Drive to other locations in the Files app. On your iPad, simply drag files into the On My iPad folder.
Follow these steps on your iPhone and iPod touch:Move iCloud Drive files
- Go to Select.
- Tap the file that you want to move.
- Tap Move or
.
- Choose the folder where you want to move your file.
- Tap Move.
View your files by name, date, size, or the tags that you add. With colorful and custom labels, you can assign tags to your files any way that you like. That means you'll quickly find just the project or document you need. You can also make your own folders. Or rename the files and folders you already have when you press firmly on them.
Delete files from the Files app
Select the files that you don't want anymore and tap Delete or
. If you delete files from the iCloud Drive folder on one device, they delete on your other devices too. iCloud Drive removes the files from every device that you're signed in to with the same Apple ID.
When you delete a file from iCloud Drive or On My [device], it goes into your Recently Deleted folder. If you change your mind or accidentally delete a file, you have 30 days to get it back. Go to Locations > Recently Deleted. Select the file that you want to keep and tap Recover. After 30 days, your files are removed from Recently Deleted.
About storage on your device and in iCloud
How to delete apps on your iPhone, iPad, and iPod touch
Delete music, movies, and TV shows from your iPhone, iPad, or iPod touch
Delete photos on your iPhone, iPad, and iPod touch
Manage and delete contacts on your iPhone, iPad, or iPod touch
Take care.
Thank you Diana. Managed to get rid of the file box and get a trash can. Was a setting at the Gmail web site. Had to show the desktop view before I could get to the show/hide settings. Switching from the Mac to iPad has its challenges.
Ah. I see. You switched from Archive to Delete as the action for unwanted messages.
What is the file box icon for in Mail?
