Notifications not working
Tried many recommendations nothing works. Apple Watch 3 with IPhone X. Just stopped getting email and text notifications. Any recommendations? Thanks.
Tried many recommendations nothing works. Apple Watch 3 with IPhone X. Just stopped getting email and text notifications. Any recommendations? Thanks.
Hi
How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:
Check also that notifications are expected to be available under the circumstances in which you are using your Apple Watch:
If notification alerts are not being delivered on your Apple Watch as expected, then the following steps may help:
Check for and install any available updates for your iPhone and Apple Watch, starting with your iPhone:
Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your Apple Watch after placing it on your wrist:
Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist (it may otherwise believe that it has been removed, causing it to lock):
If you are using a case or other protective accessory on your Apple Watch, then it may help to remove it.
Check the speaker port for any wrapping or debris:
Check your Phone settings:
Check your Messages settings:
On your iPhone, in the Watch app, go to: My Watch > Mail:
Check that Theatre Mode is not enabled on your Apple Watch:
Check that Do Not Disturb mode is not enabled on your Apple Watch:
On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics:
Confirm directly on your Apple Watch that Silent Mode is not enabled:
Check that your Apple Watch and iPhone are connected:
Having checked the previous points, the following further steps may also help:
Restart both your iPhone and your Apple Watch again, turning both devices off together, then restart your iPhone first;
Unpair and re-pair your Apple Watch again:
If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:
Hi
How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:
Check also that notifications are expected to be available under the circumstances in which you are using your Apple Watch:
If notification alerts are not being delivered on your Apple Watch as expected, then the following steps may help:
Check for and install any available updates for your iPhone and Apple Watch, starting with your iPhone:
Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your Apple Watch after placing it on your wrist:
Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist (it may otherwise believe that it has been removed, causing it to lock):
If you are using a case or other protective accessory on your Apple Watch, then it may help to remove it.
Check the speaker port for any wrapping or debris:
Check your Phone settings:
Check your Messages settings:
On your iPhone, in the Watch app, go to: My Watch > Mail:
Check that Theatre Mode is not enabled on your Apple Watch:
Check that Do Not Disturb mode is not enabled on your Apple Watch:
On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics:
Confirm directly on your Apple Watch that Silent Mode is not enabled:
Check that your Apple Watch and iPhone are connected:
Having checked the previous points, the following further steps may also help:
Restart both your iPhone and your Apple Watch again, turning both devices off together, then restart your iPhone first;
Unpair and re-pair your Apple Watch again:
If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:
Question- Notifications don’t work, but do you see new messages if you go the hard way and look in the relevant app on your Apple Watch?
Notifications not working