How do I uninstall Play Search Now

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Level 1

26 points

How do I uninstall Play Search Now

How do I uninstall http://www.playsearchnow.com/ or Play Search Now. It's a browser hack. I can't reset the my browser page. Each time it reverts back to their website.

Their uninstall instructions are very basic and their software isn't in my Application folder.

I've done all the trouble shooting I could find online. Norton Utilities doesn't find anything. I was on the phone with them for an hour and their trouble shooting didn't help. They told me to contact Apple.

I also ran Bitdefender Virus Scanner and deleted files through that.

All my software is up to date.

I was able to remove it from Firefox and deleted Chrome but don't want to reinstall it until this issue is resolved.

How do I delete this so it doesn't show up in Safari? Any suggestions would be helpful.

Thanks, Bea

iMac, macOS High Sierra (10.13.2)

Posted on Jan 14, 2018 9:24 PM

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Answer 1

Best reply

dominic23

Level 10

83,904 points

Jan 17, 2018 9:06 PM in response to bea5557

You will have t do this after starting up in Safe Mode to prevent adware

from interfering with the removal of adware .

1. Shut down the computer.

Press the power button. Immediately after you hear the startup sound,

press and hold the Shift key.

The Shift key should be pressed as soon as possible after startup,

but not before the startup sound.

Release the Shift key when you see the Apple logo on the screen.

Startup will take longer than usual.

Screen flickering is normal in Safe Mode.

Login to your account. Launch Safari.

Enter this address https://www.malwarebytes.org/antimalware/mac/

on the Safari address bar.

Download, Install , open, and run it by clicking “Scan” button to remove adware, if present.

Once done, quit MalwareBytes.

2. Safari > Preferences > Extensions

Turn all extensions off

or uninstall all extensions you haven’t installed knowingly.

3. Safari > Preferences > Search > Search Engine :

Select your preferred search engine.

4. Safari > Preferences > General > Homepage:

Set your Homepage.

5. Restart normally using the “Restart” button.

Test Safari

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Answer 2

bea5557 Author

Level 1

26 points

Jan 17, 2018 9:09 PM in response to dominic23

Hi Dominic,

Thank you so much! This did the trick. I really appreciate the outline of detailed steps. It was important to download the software AFTER the reboot in safe mode. I wouldn't have known to do that.

Greatly appreciated this, Bea

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