Activity sharing not working

I have shared my activity with two other people and they have shared their data with me. I can see their data on my iPhone. However, on my Watch, their data does not show up. I have unpaired and repaired the Watch twice and it makes no difference.

WATCH SERIES 3 (GPS + CELL) (SS) 38MM

Posted on Jan 15, 2018 1:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2018 2:01 AM

Hi


The following steps may help, having previously resolved the same issue for some other users (check after each):


Check that you are following the instructions here, including under the heading "Get help with Activity Sharing":


If you have not yet done so, check that you have each updated to the latest software on both your iPhone and Apple Watch:


Unpair and re-pair your Apple Watch (each of you):


If the issue persists, then the following further steps may help:



If the issue then persists, I suggest that you contact Apple Support or make a Genius Bar reservation for assistance:


1 reply
Question marked as Top-ranking reply

Jan 16, 2018 2:01 AM in response to Hoop82

Hi


The following steps may help, having previously resolved the same issue for some other users (check after each):


Check that you are following the instructions here, including under the heading "Get help with Activity Sharing":


If you have not yet done so, check that you have each updated to the latest software on both your iPhone and Apple Watch:


Unpair and re-pair your Apple Watch (each of you):


If the issue persists, then the following further steps may help:



If the issue then persists, I suggest that you contact Apple Support or make a Genius Bar reservation for assistance:


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Activity sharing not working

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