IPAD Cannot activate due to Activation Error

Hi,
I am writing a discussion regarding a problem that our ICT department is going through currently 6 of our IPADs cannot be activated as the student must have login his account via icloud.


Upon restoring, we tried other steps but we still have the same issue.

Previously it was login using the school account which was *****@ gmail.com.


Let me know if you need any more details on the IPAD.
Thank you


See photo


PrUser uploaded file


<Edited by Host>

Posted on Jan 15, 2018 7:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2018 2:55 PM

Gather up the receipts from Apple or Apple authorized iPad

reseller showing the serial numbers for the 6 iPads, take those

receipts and the iPads with proof that you represent the school

that purchased the iPads to the nearest Apple store where they

may assist you.

Your ICT department needs to use an MDM or DEP to prevent

such occurrences in the future. Other posts in this forum will

give you information on both MDM and DEP.

1 reply
Question marked as Top-ranking reply

Jan 16, 2018 2:55 PM in response to montfort_singapore

Gather up the receipts from Apple or Apple authorized iPad

reseller showing the serial numbers for the 6 iPads, take those

receipts and the iPads with proof that you represent the school

that purchased the iPads to the nearest Apple store where they

may assist you.

Your ICT department needs to use an MDM or DEP to prevent

such occurrences in the future. Other posts in this forum will

give you information on both MDM and DEP.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPAD Cannot activate due to Activation Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.