iPhone Auto-Locks while charging; it didn't do this previously

Before I installed the latest update, 11.2.2, my iPhone 6 would stay awake indefinitely if it was plugged in and charging, no matter which app I had open and on screen.


I had my Auto-Lock set to 1 minute, so that when my iPhone *wasn't* plugged in and charging, it would lock and thereby save power.


This was nice for when I was at work, sitting at my desk, and listening to music. I would leave my iPhone plugged in, and I could glance over and see what track was playing without having to reach over and wake my phone up and unlock it for more options (like finding a new playlist, or radio station, etc).


But now it seems to honor that 1 minute Auto-Lock despite being plugged in and charging, causing me to have to constantly reach over and wake up/unlock my phone.


I'd rather not change the Auto-Lock setting from 1 minute because I want it to lock after 1 minute while *not* plugged in and charging.


I noticed that it doesn't lock when certain apps are on screen - like Waze, for instance, which is great since it would be very dangerous to have to continually reach over and unlock the phone while driving.
However, I'd really like to be able to go back to how it was before the 11.2.2 update, and have my phone stay awake while plugged in, and Auto-Lock after 1 minute when not plugged in.

I've searched for a way to accomplish this, but I've yet to find an answer. I see that a few other people have asked pretty much this same question, and they've gotten no real answer. I'm surprised that more people aren't asking about this issue.


I guess I just have to wait for the development team at Apple to address the issue in some future update, huh?

iPhone 6, iOS 8.4

Posted on Jan 17, 2018 10:36 AM

Reply
11 replies

Jan 17, 2018 11:03 AM in response to m2trone

m2trone wrote:


You may be right. But I've had this iPhone 6 for over 2 years and it's never Auto-Locked while charging through all the previous updates during that time. In fact, I'm on my second iPhone 6 (my first one was stolen a few months after I got it), and the first one never Auto-Locked while charging either. Also my previous iPhone 3Gs, which I owned for 6 years, never Auto-Locked while charging.


I've always listened to music at my desk as I described above, and I've never noticed any special setting to differentiate between charging and not-charging, but I've always consciously thought how much I liked that it doesn't Auto-Lock while charging.

have you recently added an exchange work email account on your phone? if so that is the reason why it would auto-lock.

Jan 17, 2018 10:44 AM in response to m2trone

I could be wrong, but I'd say what you experienced previously was not normal and your phone is now operating as it should if it is set to lock after 1 minute and it does. Again, I could be wrong, but I'm not aware there has ever been a setting in which when the phone is plugged in it does not lock if one has selected anything other than never.

Jan 17, 2018 10:59 AM in response to lobsterghost1

You may be right. But I've had this iPhone 6 for over 2 years and it's never Auto-Locked while charging through all the previous updates during that time. In fact, I'm on my second iPhone 6 (my first one was stolen a few months after I got it), and the first one never Auto-Locked while charging either. Also my previous iPhone 3Gs, which I owned for 6 years, never Auto-Locked while charging.


I've always listened to music at my desk as I described above, and I've never noticed any special setting to differentiate between charging and not-charging, but I've always consciously thought how much I liked that it doesn't Auto-Lock while charging.

Jan 17, 2018 11:58 AM in response to lobsterghost1

Weird that we've had such different experiences. The only time my iPhones have Auto-Locked while charging is if I went to the home screen. But if I had any app, like the music app, on screen, it would stay awake indefinitely while charging.


By the way, I've checked to see if there's any setting in the music app itself that would keep the phone awake while the app is active (like it does with Waze), but there doesn't seem to be anything like that.
I really only want it to stay awake while the music app is on screen. That seems like a fairly obvious app for that to be an option. But maybe I'm biased.

Jan 17, 2018 12:46 PM in response to Dogcow-Moof

Is there any chance that the Music app used to have this feature, and no longer does?


In any case, there has to be some explanation of why my phone behaved differently, even if I can no longer get it to behave that way. And, as I said, I've seen a few others post questions about this very same issue, so I know I'm not the only one whose phone did this (although perhaps it was rare).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone Auto-Locks while charging; it didn't do this previously

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.