Hello, I have a brand new (1 week old) iPhone 6S that I received after using my Apple Care. It's great, except that I have never been able to fit headphones into the port. The jack goes in 2/3 of the way, but no further. As this is a brand new phone, and this feature has never functioned, I do not want to force anything into the port. Thank you in advance for your help in this matter.
- Check for debris in the headphone port on your iPhone, iPad or iPod touch.
- Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage.
- Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry.
- Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection.
iphone6 headphone jack won't fit
