Where to view my Apple Pay balance?

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Level 1

92 points

Where to view my Apple Pay balance?

Yesterday I set up Apple Pay for the first time, added my bank account debit card, and a friend texted me $450. I received his text and tapped "Accept." The phone said that the transaction went through and now the "Accept" button is gone from the text message. I've waited twelve hours and the money isn't in my bank account. Looking at the Wallet app on my phone, I see my bank card. If I tap my debit card and then the "i" icon, and then tap the "Transactions" tab, it says there are no transactions. Where did the $450 go?

Mac Pro, Mac OS X (10.7.1)

Posted on Jan 18, 2018 6:47 AM

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Answer 1

Top-ranking reply

Jonathan UK

Level 10

164,015 points

Jan 18, 2018 6:54 AM in response to Thomas Kehoe

Hi

When receiving money via Apple Pay Cash, funds may be available immediately, but account security checks might require additional time.

Funds are credited to your Apple Pay Cash Card balance and are only transferred to your bank account if you subsequently choose to do so.

More information and instructions are available via the Apple Support articles linked below.

If you still need help, then I suggest contacting Apple via the link at the bottom of the first article.

More information:

Send, receive, and request money with Apple Pay - Apple Support

Transfer money from Apple Pay Cash to your bank account - Apple Support

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Answer 2

Thomas Kehoe Author

Level 1

92 points

Jan 18, 2018 7:06 AM in response to Thomas Kehoe

Thanks Jonathan, now I see that my Wallet has two cards: my bank debit card and the Apple Pay Cash card. When I tap on the Apple Pay Cash card I see the $450 balance. I didn't realize that there were two cards in my Wallet.

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Answer 3

Jonathan UK

Level 10

164,015 points

Jan 18, 2018 7:08 AM in response to Thomas Kehoe

You're welcome! 🙂

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