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Safari won't open GOOGLE.Com

The security apparently won't allow me to open a HTTPS session to Google. What do I have to do to get Safari to work with this? IT works with Firefox, and most of the suggestions are that I just dump Safari. Any ideas in Plain language would be helpful.

Mac OS X (10.4.5)

Posted on Jan 18, 2018 1:51 PM

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Question marked as Top-ranking reply

Posted on Jan 18, 2018 2:39 PM

Here are some troubleshooting steps to follow, in no particular order:



Needless to say, if you are using any non-Apple "anti-virus", "cleaning", or "Internet security" products, anything at all in that broad category of utterly useless garbage, don't. A lot of things won't work if you do.

If you don't get anywhere, you can use the following procedure to determine if the problem is internal or external to your Mac. Causes may involve your router, your ISP, the DNS Server(s) it uses, or certain user-configurable options.


  1. Shut down your Mac.
  2. Load macOS Recovery by holding and r (two fingers) while you start your Mac with a third finger.
  3. At the macOS Utilities screen, release those two fingers.
  4. Choose Get Help Online.
  5. Safari will launch, but it will lack your bookmarks, favorites, history and other preferences.


Determine if the problem persists while using Safari in that mode. After that, restart your Mac normally, and reply with your observations.

7 replies
Question marked as Top-ranking reply

Jan 18, 2018 2:39 PM in response to jjmcdonald

Here are some troubleshooting steps to follow, in no particular order:



Needless to say, if you are using any non-Apple "anti-virus", "cleaning", or "Internet security" products, anything at all in that broad category of utterly useless garbage, don't. A lot of things won't work if you do.

If you don't get anywhere, you can use the following procedure to determine if the problem is internal or external to your Mac. Causes may involve your router, your ISP, the DNS Server(s) it uses, or certain user-configurable options.


  1. Shut down your Mac.
  2. Load macOS Recovery by holding and r (two fingers) while you start your Mac with a third finger.
  3. At the macOS Utilities screen, release those two fingers.
  4. Choose Get Help Online.
  5. Safari will launch, but it will lack your bookmarks, favorites, history and other preferences.


Determine if the problem persists while using Safari in that mode. After that, restart your Mac normally, and reply with your observations.

Jan 23, 2018 4:18 AM in response to jjmcdonald

Did you try this from the first link John posted?

If Safari doesn't load pages from a specific site

If only one webpage or website isn't working, you can remove data related to that site to see if it fixes the issue. Use these steps to remove cookies, cache, and other data stored by Safari for a specific site:

  1. Choose Safari > Preferences.
  2. Click the Privacy icon.
  3. Click the Details button.
  4. Search for the name or domain of the website whose data you want to remove.
  5. In the results list, click the domain (like example.com) that has data you want to remove.
  6. Click Remove.
  7. When you're finished, click Done and close the preferences window.

Jan 23, 2018 3:52 AM in response to jjmcdonald

It tells me that it is unable to establish a secure connection. It won't establish a HTTPS connection. I have found (from sources other then Apple) that this is probably caused by invalid certificates. So I have to find out where and how to get validation for the Certificate that Google provides. This would be what help I need.

And Thank you very much for your focused question. It is a LOT more useful then the Blather of "Look here and here is how you troubleshoot every issue you ever had with your Mac" that John Gault Provided.

Jan 23, 2018 8:19 AM in response to jjmcdonald

There may be something corrupted in you Mac user account.

Open System Preferences -> Users & Groups and create a new

user. Can be Standard or Administrator (shouldn't really matter).

Then log out and log back in using the new user account and then

try connecting.


If that works, then there is something amiss for your usual Mac user

account. Try this first.

Safari won't open GOOGLE.Com

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