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My iPhone 6 is frozen

so i have an iPhone 6 iOS 11 and i was updating it to the next software update which was 11.2.2 and it wasn't working so now its stuck on this black screen with an iTunes sign with a charger and I've restarted it didn't work and i also took it to apple but they wouldn't help me because I'm not 18 or over. anyone have any tips?

iPhone 6, iOS 11

Posted on Jan 18, 2018 4:07 PM

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Posted on Jan 18, 2018 4:18 PM

Hello,


Take a look at this article:

If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support

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My iPhone 6 is frozen

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