How do I get my camera to not show a black screen?

Everytime I open up the camera app, the rear camera shows a black screen. Also, the flash doesn’t work. I’ve tried restarting it, resetting it, and it’s updated but it still doesn’t work.

Posted on Jan 18, 2018 8:43 PM

Reply
2 replies

Jan 19, 2018 6:40 AM in response to jackfrombellmore02

Hi


If you have not yet done so, it may help to update your iPhone to the latest software, starting by making a backup:


Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support


Otherwise, follow the instructions here, including contacting Apple Support (remote diagnostics and/or mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

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How do I get my camera to not show a black screen?

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