iphone icloud cant dowload files over cellular

Hi there frankakn_7,

This could be due to a number of factors but firstly, head to Settings > Mobile and under mobile data ensure that mobile data is enabled for "Files".

Alternatively, the following may help:

• Log out of iCloud from settings, then log back in
• Turn Aeroplane Mode on, wait for 30 then turn it off
• Restart your iPhone

Failing that I would suggest a call to Apple Support.

I hope that helps 🙂

I had this too - identical situation.... of all the solutions above, signing out of iCloud on the device and then signing back in did the trick.

Thanks!