Apple Watch Interfere Airpods

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Level 1

25 points

Apple Watch Interfere Airpods

Is anyone else having issues with Apple Watch interfering with Airpods? It only happens on phone calls and the only resolution I have found is to put the watch in airplane mode.

Posted on Jan 19, 2018 9:10 AM

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Answer 1

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Top-ranking reply

Jonathan UK

Level 10

163,967 points

Jan 19, 2018 9:22 AM in response to kimac

Hi

It may help to reset your AirPods and set them up again via your iPhone and/or to unpair and re-pair your Apple Watch:

It may also help to check for and, if possible, limit any potential sources of wireless interference:

Potential sources of Wi-Fi and Bluetooth interference - Apple Support

If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:

US: Apple Watch Service Answer Center - Apple Support
Elsewhere: Apple - Support

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Answer 2

Jonathan UK

Level 10

163,967 points

Jan 19, 2018 9:58 AM in response to kimac

If the issue persists, then - as previously advised - I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:

US: Apple Watch Service Answer Center - Apple Support
Elsewhere: Apple - Support

You are not talking to Apple here - this is a user-based technical support community.

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Answer 3

kimac Author

Level 1

25 points

Jan 19, 2018 10:13 AM in response to Jonathan UK

I did. I knew more about the issue than the agent did. I was looking for more feedback on this forum. Thanks

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Answer 4

kimac Author

Level 1

25 points

Jan 19, 2018 1:35 PM in response to kimac

I believe I fixed the issue by turning off auto ear detection

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Answer 5

kimac Author

Level 1

25 points

Jan 19, 2018 9:32 AM in response to Jonathan UK

I have tried both. The only way I saw to unpair my watch is to reset it and restore from a backup. I also tried to reset the AirPods. What happens is I will start a phone call on my phone, more specifically speakerphone. Then I will decide that I want to use my AirPods. I will take them out of the case and put them in my ear. They will show as an option on the audio menu on my phone. But I do not receive the audible confirmation that they are connected. However when I put my watch on airplane mode and then try to connect to them again they Will connect

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Answer 6

Feb 1, 2018 6:07 AM in response to kimac

Are you also a Tile user? Iphone, Airpods, Watch and Tile together are a hot mess. I have the same issue that you describe, and disabling Bluetooth in the Tile app solves the problem.