how to get a refund on incorrect bill in itunes

fitnet272 wrote:

I’ve been getting charged on iTunes on my phone multiple times several months now I’ve been trying to contact you guys I’ve sent email for disputes last night I was charged 1015 times I don’t even know how to remove my card from my phone I need this to be fixed I need a refund on all those charges

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

Tommyh1939 wrote:

I have a charge on my bank account I did not make

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

CeciliaRosaIliana wrote:

I have a charge on my Mastercard yesterday Jan. 23, 2023 for $257.69 which I have

not done, What are you charging me for? Please answer me about this matter urgently because I do not recognize this bill.

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

kombez wrote:

The charge me three times $7.33

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

Chrisshorty9 wrote:

I didn’t make the transaction owe me for 2 or more difrent charges please give me refund

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

Jamarpierre wrote:

I’m being bill without my consent

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

rassel112 wrote:

i was charged for nothing

i’m poor, took my last money 50€

for what???

owning an iphone?????

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

ghost109 wrote:

I was charge wrongly on something I never authorized I need back the cash

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

Canyasin wrote:

hello w1001660716 noku order was 2600 dollars from me and 2 shots were taken around 1280 dollars Apple Turkey could not help please can you check. 

[Personal Information Edited by Moderator]

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

Klepa05 wrote:

I just bought game for 4.99 but was charged 58.22

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

afjer wrote:

Refund Nombar 474373

please cash back my us.19.99

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

IFOliveira wrote:

I was taxed 7,49 € for a purchase I have not do, on the 22 of March 2023, at 02.22

I did not purchase anything só I watt mt refound …

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

afjer wrote:

pless cash back

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

Syedsaadrauf wrote:

Mistakenly I paid apple watch face subscription so I want to refund my money kindly guide me

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

Mrsjones2003 wrote:

How do I get a refund?

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Prevent in-app purchases from the App Store - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2