how to get a refund on incorrect bill in itunes

This is a user to user support forum. No one here has access to your account.

Contact iTunes - Official Apple Support again, give them your case ID, carry on the conversation.

tt2

This is a user to user support forum. See this post for advice.

tt2

This is a user to user support forum. No one here can do it for you. See this post for advice.

tt2

This is a user to user support forum. Read the post above. Contact Apple Support as appropriate.

You shouldn't post your email address to a public forum unless you like spam and phish.

tt2

See this post.

tt2

See this post.

tt2

See this post above yours.

tt2

This is a user to user support forum. No one here can act on your behalf. In principe all completed sales are final, however you can contact iTunes - Official Apple Support and ask.

tt2

This is a user to user support forum. No one here can act on your behalf. In principe all completed sales are final, however you can contact iTunes - Official Apple Support and ask.

tt2

See If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support. One of the charges may be an authorization hold that will disappear after a short time.

tt2

I purchased a subscription to LDS Planet on 1/20/19. I met my special man and now would like a refund, because on 4/20 they charged my credit card for 3 more months and i’m Only 3 days into the 3 months. Could I please get credited on those credit card charges? I’ve cancelled my subscription already today. Thank you!

This is a user to user support forum. No one here can organize a refund for you. In principle all completed transactions are final, and refunds are not offered on renewable items that have renewed. That said you can reach out to iTunes - Official Apple Support and ask.

tt2

If they show on your iTunes account's purchase history, and if you claim you didn't do them, contact iTunes Support (I assume you've already changed the account's password) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

(These are user forums, we are fellow users, posting your purchase history on here would be pointless.)

Contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2