MacOS Sierra - kernel_task taking very high cpu
Hi Folks,
Since this morning I observed extreme slowness in my MBP. I did not install any new program recently or upgraded OS. Upon checking cpu usage found that kernel_task is taking very high cpu between 200%-800%.
I restarted MBP but no luck yet. This slowness is going on since now more than 5 hours and everything is opening and responding slow in MBP. I also ran EtreCheck and below is the summary. Can Someone suggest what is the cause and how to solve this problem.
EtreCheck version: 3.4.6 (460)
Report generated 2018-01-20 12:37:43
Download EtreCheck from https://etrecheck.com
Runtime: 12:54
Performance: Poor
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Problem: Computer is too slow
Description:
MBP is slow, kernel_task using high cpu
MacBook Pro (Retina, 15-inch, Mid 2014)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,2
1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless:
en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 587
iCloud Quota: 5.00 GB available
Intel Iris Pro - VRAM: 1536 MB
Color LCD 2880 x 1800
APPLE SSD SM0256F disk0: (251 GB) (Solid State - TRIM: Yes)
(disk0s1) <not mounted>
[EFI]: 210 MB
(disk0s2) <not mounted>
[CoreStorage Container]: 250.14 GB
(disk0s3) <not mounted>
[Recovery]: 650 MB
USB30Bus
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Macintosh HD (disk1 - Journaled HFS+) /
[Startup]: 249.78 GB (32.70 GB free)
Encrypted AES-XTS (Unlocked)
Physical disk: disk0s2 250.14 GB Online
macOS Sierra
10.12 (16A323) - Time since boot: about one hour
/etc/hosts - Count: 1
Mac App Store and identified developers
Adware: ~/Library/LaunchAgents/com.appart.AppArt.plist
Adware: ~/Library/LaunchAgents/com.applicationstats.AppStats.plist
2 possible adware files found. [Remove/Report]
/Library/LaunchAgents/com.teamviewer.teamviewer.plist
/Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES
Executable not found!
/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist
/Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full
Executable not found!
/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist
/Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full
Executable not found!
/Library/LaunchDaemons/org.wireshark.ChmodBPF.plist
/Library/Application Support/Wireshark/ChmodBPF/ChmodBPF
Executable not found!
~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
/Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
Executable not found!
5 orphan files found. [Clean up]
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (5.0.18) [Lookup]
[loaded] org.virtualbox.kext.VBoxNetAdp (5.0.18) [Lookup]
[loaded] org.virtualbox.kext.VBoxNetFlt (5.0.18) [Lookup]
[loaded] org.virtualbox.kext.VBoxUSB (5.0.18) [Lookup]
/Library/Extensions/HuaweiDataCardDriver_10_9.kext/Contents/PlugIns
[not loaded] com.MBB.driver.MBBACMData (5.01.05.00 - SDK 10.8) [Lookup]
[not loaded] com.MBB.driver.MBBActivateDriver (5.01.03 - SDK 10.8) [Lookup]
[not loaded] com.MBB.driver.MBBEthernetData (5.01.09.00 - SDK 10.8) [Lookup]
/System/Library/Extensions
[loaded] com.confer.sensor.kext (3.0.1fc20 - SDK 10.12) [Lookup]
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
Startup items no longer function in OS X Yosemite or later
[not loaded] 7 Apple tasks
[loaded] 174 Apple tasks
[running] 90 Apple tasks
[not loaded] 40 Apple tasks
[loaded] 164 Apple tasks
[running] 99 Apple tasks
[running] HWPortCfg.plist (? 799429ac 8e92685a - installed 2015-07-22) [Lookup]
[running] com.carbonblack.defense.ui.plist (? 8155ac40 2309f549 - installed 2018-01-20) [Lookup]
[loaded] com.cisco.anyconnect.gui.plist (? 40bd3462 0 - installed 2016-11-03) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[running] com.jamfsoftware.jamf.agent.plist (JAMF Software - installed 2017-12-21) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 11a0fcbb 1a4bf56e - installed 2018-01-19) [Lookup]
[failed] com.teamviewer.teamviewer.plist (? 9223e856 0 - installed 2017-12-31) [Lookup] - /Applications/TeamViewer.app/Contents/MacOS/TeamViewer: Executable not found!
[failed] com.teamviewer.teamviewer_desktop.plist (? efecefe3 0 - installed 2017-12-31) [Lookup] - /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop: Executable not found!
[running] ouc.plist (Shell Script 95eaf36e - installed 2015-07-22) [Lookup]
[running] HWNetMgr.plist (? eba97c80 8a4bf32e - installed 2015-07-22) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a7c46756 - installed 2015-05-27) [Lookup]
[running] com.cisco.anyconnect.vpnagentd.plist (? a7cbca7 40020338 - installed 2016-10-06) [Lookup]
[running] com.confer.sensor.daemon.plist (? 31418ab7 1c42dfdb - installed 2018-01-20) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]
[running] com.jamfsoftware.jamf.daemon.plist (JAMF Software - installed 2017-12-21) [Lookup]
[not loaded] com.jamfsoftware.startupItem.plist (Shell Script 44b5eabd - installed 2017-12-21) [Lookup]
[loaded] com.jamfsoftware.task.1.plist (JAMF Software - installed 2017-12-21) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-12-20) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-08-24) [Lookup]
[failed] com.teamviewer.teamviewer_service.plist (? 52d5a08d 0 - installed 2017-12-31) [Lookup] - /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service: Executable not found!
[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2016-10-25) [Lookup]
[loaded] org.wireshark.ChmodBPF.plist (? d4207e05 0 - installed 2016-07-20) [Lookup] - /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF: Executable not found!
[running] com.appart.AppArt.plist (? 9938f3a3 7617e226 - installed 2016-11-08) Adware!
[Remove/Report]
~/Library/Application Support/AppPolicy/AppArt
[failed] com.applicationstats.AppStats.plist (? ea4a42f4 0 - installed 2016-12-28) Adware!
[Remove/Report]
~/Library/Application Support/Spigot/AppStats
[not loaded] org.virtualbox.vboxwebsrv.plist (? e782d02b 0 - installed 2016-10-25) [Lookup] - /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv: Executable not found!
AdobePDFViewerNPAPI: 11.0.13 (installed 2015-10-15) [Lookup]
FlashPlayer-10.6: 18.0.0.160 (installed 2015-06-16) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2016-09-14)
AdobePDFViewer: 11.0.13 (installed 2015-10-15) [Lookup]
Flash Player: 18.0.0.160 (installed 2015-06-16) Outdated! Update
JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-01-19) Check version
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26) [Lookup]
AddLive_v3: AddLive_v3 3.0.6.3 (installed 2016-04-13) [Lookup]
WebEx64: 1.0 (installed 2015-04-03) [Lookup]
Flash Player (installed 2015-05-27) [Lookup]
Java (installed 2018-01-19) [Lookup]
Perian (installed 2011-07-24) [Lookup]
Time Machine not configured!
29%
Activity Monitor
28%
Google Chrome
28%
LiveUpd
20%
WindowServer
18%
Google Chrome Helper
1.10 GB
kernel_task
879 MB Mail
510 MB softwareupdated
436 MB Google Chrome Helper
426 MB Google Chrome Helper
Top Processes by Network Use: ⓘ
Input Output Process name
981 KB 2 MB com.apple.WebKit.Networking
203 KB 96 KB vpnagentd
193 KB 41 KB Mail
126 KB 18 KB mDNSResponder
15 KB 22 KB apsd
Top Processes by Energy Use: ⓘ
29.60 Google Chrome Helper
19.04 Google Chrome
14.65 - LiveUpd
10.98 WindowServer
7.30 Google Chrome Helper
5.25 GB
Available RAM
29 MB Free RAM
10.75 GB
Used RAM
5.22 GB
Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Carbon Black Defense 3.0.1.20:
(installed 2017-12-31)
CarbonBlack_v3.0.1.2:
(installed 2017-12-31)
SymantecRemovalTool.command:
(installed 2017-12-31)
Java 8 Update 161:
(installed 2018-01-19)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2018-01-20 12:32:40 LiveUpd.app Crash [Open]
MacBook Pro (Retina, 15-inch, Mid 2014), macOS Sierra (10.12), null