Mac versus Windows OS Support Timeline.

I've been looking into the differences in support profiles between Microsoft Windows and Apple MacOS. The prevailing modus operandi of Apple is that it will continue to support the last two operating systems with security updates. So that means with the current OS being High Sierra which launched last autumn, Apple will continue to support its two predecessors, Sierra and El Capitan, with El Capitan support set to end in the autumn of 2018.


I realise Apple don't publish OS support timelines, but taking the above as what's been happening for the last few years, it means that when you buy a new Mac, as I did in February 2016, you can expect less than three years support for the OS that it shipped with - or a little over two years if you bought just before a new OS launched.


What's interesting to me is to compare this with Microsoft's approach.

Extended security support for Windows Vista only ended in April 2017 - a full 11 years after Vista appeared on the scene and nearly seven years after Microsoft stopped selling Vista.


This makes Apple seem appallingly unsupportive towards their loyal customer base in terms of OS support.


So what are the counter arguments?


I dare say Apple would argue that since their platform is less susceptible to viruses and other malware, that an old OS can be used for longer in relative safety without security updates.


I dare say they would also argue that their hardware and software is designed with the intention of changing the OS annually, and in this regard, the figures more closely match - High Sierra is advertised as being compatible with iMacs dating back to 2009.


But this is where I begin to take issue. Each OS tends to be bigger, heavier and more resource-hungry than its predecessor. Yes, High Sierra will run on a 2009 iMac, but I'm willing to bet that it won't run anywhere near as quickly or smoothly on that machine as OS-X 10.6, Snow Leopard, which is the system those iMacs would have shipped with.


Not only that, but as many of us have learned through bitter experience, the OS upgrade path is seldom smooth. One has only to look at the forums to see the myriad of problems caused to countless users when they try to keep up.


This of course is not to mention the ongoing saga of broken software that each OS upgrade inflicts on its victims. If I have to buy yet another copy of Photoshop Elements when I was perfectly happy with the first one I had, I'm going to go crazy! And don't even talk to me about Pages, the software where every update takes you further back through the 1990s in terms of its desktop publishing capabilities and features! (Double page spread view removed, for instance! Really!? I could do that in PageMaker in 1989!!!).


So where does that leave the home user, like me, who isn't interested in bells and whistles, who doesn't want the latest shiny toy for the sake of it, who has no desire to show off their hardware to their peers as a fashion accessory, and who just wants to get their system running nicely and then leave it alone for the next decade so they can be productive. Or perhaps more pertinently, the business user, small or large, who simply cannot afford to keep buying essentially the same software applications over and over again, or lose many hours of productivity annually chasing their tail to get their Mac networks back on the same (new) hymn sheet as insisted upon by Apple?


Are we really now facing the reality that Microsoft, with its much longer support timeline for the same OS, offers a better, long term home for those individuals and businesses than Apple does? And perhaps more depressingly, does Apple even care?

iMac, OS X El Capitan (10.11.6), i5 Quad Core, 2.8GHz, 16GB RAM

Posted on Jan 20, 2018 3:22 AM

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9 replies

Jan 21, 2018 5:03 AM in response to legolas-woodelf

For my part, my iMac running El Capitan is working great and as such I intend to leave well alone for as many years as possible. It's just unfortunate that in doing so I'll be on my own from this coming autumn.

It is possible to live on an older release if you

  • Be careful of what software you download and install (reliable trusted sources)
  • Use a 3rd party web browser that is updated with the latest fixes. They will eventually stop supporting your platform, but you can get more years out of it (for example, you can still get Firefox ESR for Snow Leopard 10.6 (or at least until April 2018). It is the web browser that is the most likely vector for attacks as it allows 3rd party javascript to run on your computer.
    • I would say be careful of what web sites you browse, but since many banner Ads include Javascript, and most web sites use an advertising agency to get their Ads, even a big time web site can get a bad actor Ad served on one of their web pages.
    • Do NOT fall for phishing email and browser popups.
      • web browsers and email cannot see into your computer to detect a virus, so do not call the 1-800 number or "Click Here".
      • it is unlikely you made that purchase the email says has a problem, so do not "Click Here" or call the 1-800 number.
  • Make sure you have good passwords. Longer and easier to remember is better than short and complicated. Length matters when someone is trying to brute force a password. <GRC's | Password Haystacks: How Well Hidden is Your Needle? >
    • Do not reuse passwords for any website, computer system, etc... where there is any value and/or they have your credit card/personal information.
    • Use a password manager (1Password and LastPass are 2 well respected password managers)

There is most likely other good advices for living on an old operating system, but those should get you started.

Jan 20, 2018 7:56 PM in response to legolas-woodelf

Microsoft offers the long support because big business flocked to Windows (mostly because of the cut-throat PC hardware model), and that created an 800 pound gorilla that tended to force Microsoft's behavior (362 kilogram gorilla for those outside the US).


Conversely, big business shunned Apple, even though Apple tried to do things to get big business to by their products. With the event of the iPod, and then the iPhone and iPad, Apple found that by selling to consumers they could be successful (as in one of the most profitable companies ever).


Longer support cycles cost more money, it also requires more engineering talent that you have to keep happy working on older tech (I've been a software developer since the early '70, and most developers do not want to work on the old; Oooh, Shiny 🙂). Now Microsoft lives in Washington state where there is less competition for talent. Where as Apple lives in the silicon valley where developers can walk across a parking lot and join 1 of 4 companies in some locations, all of which are paying outrageous salaries to work on new a sexy new bleeding edge tech.


So what lesson did Apple learn? Sell to big business and go out of business (read stories about Apple in the mid-90's), or sell to consumers and make bags and bags of money. If you were Apple's board of directors and Apple's senior management, which decision would you make?


NOTE: I'm not against supporting systems longer, I'm just not sure it is going to happen. And this forum is the wrong place to pursue this issue.

Jan 20, 2018 4:42 AM in response to Malcolm J. Rayfield

Interesting to read your thoughts on it Malcolm. Yes I can see that your 10 year old Mac Pro is still getting updates, but only because it's running an OS that is still supported (at least until later this year). And I agree that many 10 year old PCs can't run Windows 10, but the fact is that they don't need to because their older OSs are still supported, whereas Apple stopped supporting OSs from the same period years ago. If a business has mission-critical software that only runs on those older OSs, they have a real problem.


That said, I do concede that forums only show the bad in terms of upgrade issues and I dare say many manage to do it without incident. But I doubt many get away with it for long if using third party software.


As for blaming Apple for the failings of companies like Adobe, here we must agree to differ. I also use Filemaker Pro and every new OS breaks some aspect of it which Filemaker then have to fix at a hefty cost which they pass on to the end user. You can say, "Don't blame Apple," but it's hard not to when Microsoft let you keep using the same OS supported for many years, thus meaning your Windows version of Filemaker doesn't get annually broken in the first place.


Of course on your final point I do agree. I used a G4 iMac circa 2004, max'd out on 10.5 Leopard, until 2016, and indeed still use it a little. And it has never, to my knowledge, suffered from any kind of external attack. I'm sure you're right in that a similar Windows machine would be riddled with metaphorical bullet holes by now.

Jan 21, 2018 10:45 AM in response to legolas-woodelf

You aren't a freak and you certainly aren't alone. But that is the essence of your problem here. There is no debate. You are preaching to the choir here. You need to go out and find some sinners and preach to them. Surely it is a sin to pay $3000 for a computer that needs $300 worth of dongles on day one. Go to an Apple Store and stand by the dongles and talk to those people. They are Apple's customers. They are the ones who keep buying.


I'm typing this on a 2014 MacBook Pro. I might buy a new(er) 2015 model soon just so I can keep my warranty and keep running Sierra. While it may feel good to talk to people like me in an echo chamber, that is ultimately only going to leave you feeling more frustrated in the end.

Jan 21, 2018 2:59 AM in response to BobHarris

Yeh, I can see the logic of all that. And I'm certain you're right in that it's not likely to change any time soon, and certainly not as a result of a forum thread like this one (which I wouldn't describe as "pursuing" as in trying to change it, I was merely interested in what people's thoughts on it were).


But when it comes to desktop and laptop computers, it still leaves Windows PCs as an increasingly attractive option for people like me who historically have been Mac people all the way and who have wished to keep their computing lives simple. Apple already seem to be shifting their primary focus towards the more profitable iPhone and iPad side of their business. For my part, I was hoping that this shift in emphasis would slow down the rate of imposed obsolescence on their traditional computer OSs and make them last a bit longer, but the relatively short OS support cycle suggests that was a vain hope.


For my part, my iMac running El Capitan is working great and as such I intend to leave well alone for as many years as possible. It's just unfortunate that in doing so I'll be on my own from this coming autumn.


Such is life I guess.


Thanks all for your thoughts. Appreciated.

Jan 21, 2018 6:11 AM in response to legolas-woodelf

Hello legolas-woodelf,

Rather than just ranting over a litany of woes, I suggest asking the community here for suggestions for dealing with specific issues.


All of what you said is true, but none of it matters. Apple's sales aren't being harmed by its marketing practices. Apple has found a niche that rewards it with sales to some of the worlds most lucrative, and apparently least demanding, customers. Sales speak volumes. They speak far louder than rants on support forums. You probably paid $3000 for your new MacBook Pro. You didn't pay anything to complain here.


There is no point in any debate over Apple's practices or policies. No one here can change or influence either. We can help with specific problems if you ask about them.

Jan 21, 2018 8:21 AM in response to etresoft

Sorry if you felt I was ranting Etre. I thought I was just sharing thoughts and inviting other opinions. The Apple PR machine makes you feel like you're a freak if you run anything for more than five minutes. I suppose my post was intended to promote debate so I could figure out whether I am indeed a freak or whether there are other Mac users out there who think the same as I do.


Of course, I know better than to expect Apple to change policy based on a forum. They don't even change policy based on official invited feedback, so that wasn't the purpose of the exercise. Maybe I wanted someone to come up with something I've missed that would keep me with Apple in the future rather than defecting to the increasingly attractive PC side of the fence.


Bob Harris, thanks for the advice. All sound points. It was indeed the fact that the internet left me behind that finally forced me to move on from my G4 iMac after only 12 years' service. The third party browser point is one I hadn't thought about much. I'll be looking at that one again once Apple consign El Cap to the history books.


Thanks again all for the thoughts. Sorry if my lack of specific technical questions offended anyone.

Jan 21, 2018 9:46 AM in response to etresoft

...Surely it is a sin to pay $3000 for a computer that needs $300 worth of dongles on day one...

But Apple expects (and it may come to pass) that eventually everything will have a USB-C interface.


When the original Bondi Blue iMac was released in the mid-90's it used USB, but nothing else really used USB. You had to get a USB to parallel port adapter to talk to your printer. It was not too long after that when everything had a USB interface, and you just needed to plug it into your Bondi Blue iMac.


Now whether the world follows the same behavior it did in the 90's, I don't know, but it will be fun watching (Oh yea, I own a bunch of those USB-C to xyz dongles 😁, AND I miss the MagSafe power connector 😟 )

Jan 20, 2018 4:15 AM in response to legolas-woodelf

My 10 year old Mac Pro is still getting security updates, and is running fine on El Capitan. I would like it to run High Sierra but can understand why Apple might not want to limit the latest OS capabilitiesfby insisting it run on very old hardware. I don't consider that "appallingly unsupportive". How many 10 year old PCs can run Windows 10?


Not every version of OS X is bigger and slower. By dropping support for older hardware they can make new versions smaller and faster. Requiring 64-bit CPUs allowed the removal of all the 32-bit kernel code, and running in 64-bit mode is more secure since execute memory protection now works.


Don't rely on the forums as to how may upgrade problems there are. Those with no problems aren't posting their experiences.


Don't blame Apple for Adobe software not being written so as not to break with every OS update. Most other companies don't have that problem, and they don't want you to pay for fixes.


You could just never update. It would probably be many tears before the unpatched Mac would get as many attacks as a fully patched Windows system.

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